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Reviews, get directions and information for Fusion Sushi Restaurant

Fusion Sushi Restaurant

About

Japanese & Thai Cuisine

Address: 78 Carden St, Guelph, ON N1H 2Z7, Canada
Phone: (519) 767-3133
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1H 2Z7


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM


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Reviews
This place is ok. I don't think their sushi is amazing but it's not bad either. Their Bao is really good though.
Good food but not enough to overcome the poor service. Our party occupied two tables - we ended up staying for more than 3 hours because of food not coming, missed orders, and servers coming back later on to tell us that menu items are no longer available. We left feeling dismayed with the service and how management treated us. Despite fully acknowledging that we waited over an hour to get our orders, and not getting all our orders "Can't you see how busy we are?" - the management didn't volunteer to any type of concession. As there are many other choices for "all you can eat" sushi places in Guelph with similar food quality, my family and I will not miss this place at all.
my boyfriend and I have been here twice in the past two weeks because it was so amazing our first time, and they did not disappoint when we came back for a second visit. Everything was absolutely delicious, the rolls were all very big, they didn't cheap out. Fast service, very friendly staff and delicious sushi, you can't go wrong.
Been there many times over 3 years. Always fast service, friendly staff, cheaper prices and fresh food. My favourite sushi place by a wide margin. Only complaint would be that the staff can be over-bearing sometimes, visiting your table too often and interrupting dinner conversations. That's more of a double-edged sword, though; The price the customer pays for attentive service. 5 stars, or 9.6/10. Highly recommend!
We're a regular here, it's our go to sushi place. The first few times were good, there weren't any problems. The service has been really terrible lately, they won't take your order sheet until 20 minutes after it is written. And when they do, you will one receive only a third of your order. They are very disorganized and don't seem like they care about their jobs. Would not recommend.
By far the worst sushi and service I have ever had. We were a table of 4 and the first to arrive for the all you can eat lunch. We waited so long for our food to come that we sat there for a total of two hours and when I left I was still hungry. For four people our order was relatively small and we still had to wait a long time to receive any food, and when it started to come it was slow between dishes. We sat and waited for our items and watched other tables receive large orders they placed after we had ordered. Many items we ordered were never brought to the table, even after being reordered. We waited so long for items that after two hours we were still hungry. Even after telling the server that we had been there for so long, didn't receive many items we ordered, and were still hungry, he insisted we pay the full all you can eat price.
Can't submit less than one star. Complete disregard for order that they receive clients. Showed up when there were only two tables occupied. Placed order. Just before three other groups arrived. We only got part of our order. There were 5 plates ready to be served. The first was mine. They took orders from late guests the other tables got the later plates served. I had to ask for the plate left near the prep table. When confronted about later guests being served before us they made excuses of being busy.....Really!!!! Asked to speak to manager. Staff said the manager was too busy. Seriously!!!??? Demanded to speak with manager and was still denied. Lost my appetite..and will never go or recommend this ridiculous excuse for a restaurant.
Went for sushi on a Sunday with a friend. I ordered the Bento box and we sat down at 5:15 pm. My friends food came at around 5:35 pm and she finished eating at around 6:15 pm at which point my food had not arrived. I had asked 3 servers at multiple occasions how long it would take and they said we'll check but nobody came back until a server informed me at 6:10 that it would take about 5 more mins. At 6:25 the food had still not arrived and I decided to leave. The server was extremely rude and said I still needed to pay for my soup and I was very offended as he thought I would leave without paying. The owner witnessed everything and decided to leave and talk to his friends behind the counter instead. Rude servers, no ownership of bad service and extremely untrained staff and owner. I will not be going there again ever.
Probably my favorite sushi place in Guelph. The service is usually pretty quick and the all you can eat lunch special is on par price wise with competing places. They have the best crab pizza in town undoubtably. I've never ordered any rolls or anything here I haven't liked. Its all pretty fresh. I would go here over any other sushi place in Guelph if you're looking for sushI!
It makes me sad to post such a bad review because the food is half decent. I just have had terrible experiences ordering from them. My most recent experience, my food arrived 2 HOURS after I’d placed my orders. When it finally arrived, they were missing a bunch of my order and when I tried to call there was no answer. I tried to call for an hour and a half to get the rest of my order and there was just a busy signal. This was during business hours.
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