Fusion Electrical Ltd

This is Clearly the worst company to have come look at your appliances!!!! They came to change the housing for my water filter as a warranty work from manufacture and two days later after they took the old bracket off i have no water from my fridge to drink or to the ice cube maker and now my fridge freezes everything on zero setting. Ruined all my food in my fridge that we just bought(vegetables etc.) took them a week to order the part and now four weeks to get the part and then have to make time to get them to come back. Now we have family up for Christmas and have no fridge to use because my fridge is a freezer as well. Listen to the people above as these are not the people you want coming in to your house to FIX ANYTHING you have. Everything that has been said above has happened with us. Will be reported to the BBB. Worst trades men ever.
8 years ago (22-12-2017)

These people are the worst !!! And it sucks because they are the only people in town who do warranty for appliances... my stove top hasn’t worked in over a month and now the keypad doesn’t work so I can’t turn on my oven !!
8 years ago (01-01-2018)

Embarrassingly unprofessional. Don’t waste your money or your time on this poor excuse of a business
8 years ago (02-12-2017)

Dealing with Fusion has by far been the absolute worst experience I've ever had anywhere with literally anything. They've been at my house 4 times so far to fix my leaking dishwasher. They have failed to submit reports to the manufacturer, dont have records of yheor visits, they don't call you back, the techs were at the house for maybe 5 minutes - didn't even put a cycle through to see if it was still leaking. The last tech we had was good and was there for over an hour. It seemed to be fixed but he said if if leaks again call us and I will order a part. After he left I noticed it leaking so I called the office right away. They said they'd talk to him and order the part, we'll a month or more went by and I didn't hear from them so I called today and again no record of the last visit, not sure if the part was ordered and I was told they'll ask the tech in the morning to "see if he even remembers this". WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. ABSOLUTE NIGHTMARE! But I'm under warranty so I have no choice but to keep dealing with them. I dont wish people to lose theor jobs but they deserve to go out of business.
8 years ago (27-06-2017)

We had them in to inspect and repair our washing machine that was making loud noises and vibrating heavily since after the evacuation. The whole thing took them a few weeks from inspection to repair. They replaced our drain pump, but didn't reconnect the drain hose, so it flooded my laundry room and my husband had to take it apart and fix it himself anyways!
8 years ago (06-06-2017)