Fred Meyer Pharmacy

In September I called and spoke with a pharmacy technician to request a script transfer. The pharmacist took my insurance info and medications and stated they would take care of it. I soon got a call back from them telling me my insurance info was incorrect. I asked them to confirm the info over the phone, but they refused, telling me I would have to bring my ID card in, that they didn't have time to continue the phone conversation. Next I received a call from them telling me they had filled my script without running my insurance. Of course, I wanted to use my insurance So I waited for my card.. ..Once I received my insurance card I went in to the pharmacy to pick it up and have them re run my insurance. When I got there, I was advised that they didn't have my medication. The pharmacist, Jeremy, asked me when I had originally called in and demanded that I show him proof on my cell phone call log that they had ever spoken with me, insinuating that I was a liar. I did show him my call log, which reflected numerous calls from and to them. Eventually and only after I requested they call my previous pharmacy while I waited, did they have the script transferred and I was able to pick up my medication. To make matters worse, there was no apology given, and when I went to pay, I inserted my debit card and signed for the medication, believing That I had paid for it. As I was walking away, the lady there, Diane, screamed after me very loudly, that I couldn't take the medication without paying for it first. I guess I had signed for declining counsel and then they reset the info ...I had to re insert my card and validate with my PIN a second time. But instead of politely calling me back, she made it sound as if I was trying to steal from them. Unacceptable and horrendous experience. STAY FAR AWAY FROM THIS PHARMACY.
8 years ago (07-10-2017)

Most friendly people ever! Been going here for 7 years and every time I’m greeted with a smile!
8 years ago (26-10-2017)

Best pharmacy staff ever. I've been going here for 2+ years. They are always super nice and friendly and patient. So happy I switched from Walgreens.
8 years ago (13-09-2017)

The nicest people work in this pharmacy I swear. Used to get my meds at walgreens and got nothing but rude people who acted like the could care less about their customers. Switched to FM love them!
8 years ago (26-07-2017)

I love Fred Meyer's Pharmacy .The employees know my family by name. Each and everyone of us. They have many times gone beyond the call of duty to us get our medications. For example, if we are in the store and need the medication before we leave they put a rush on it and have it ready by time we're ready to head for home. Thumbs Up for them 😊
9 years ago (11-02-2017)