Franzoso Contracting - Westchester County

Reviews, get directions and information for Franzoso Contracting

About

Westchester County's most trusted home improvement contractor. If you find another contractor with better credentials we will do the job for free!

Story

At Franzoso Contracting, we stand behind our mission of total and complete customer satisfaction. We pride ourselves on having the highest quality products. Many of our products are exclusive to Franzoso Contracting. Each order placed with us is considered a top priority. Each of our employees has a precise and defined responsibility, which leads them to be extremely goal oriented and focused on each task at hand. The management team, as well as our highly trained and knowledgeable sales team is here to serve you, our customer. Our installation teams are company trained and are simply the best. They strive to provide perfection, right down to the smallest detail. When a customer chooses Franzoso Contracting, they can be assured that they will receive the best the industry has to offer in the Westchester, Putnam, Rockland County, NY and Fairfield County, CT area.

Mission

Back in 1980, I began with two beliefs that would be the foundation for me to build a successful company, in an industry that unfortunately has sometimes been tainted:
1) Do the very best job each and every time, down to the smallest detail.
2) Never take a penny until the job is done.

Products

GAF Roofing, Owens Corning Roofing, CertainTeed Shingles, Composite/Slate Shingles, James Hardie Siding, Standard Siding, Vinyl Siding, Wood Siding, Andersen Windows, Sunrise Windows, Pella Windows, Great Lakes Windows, Hurd Windows, Harvey Windows, ProVia Windows,Velux Skylights, Seamless Gutters, RainPro Gutters, Gutter Protection Systems, Entry Doors, Storm Doors, Patio Doors, Decks, Kitchen and Bathroom Remodeling, Solar, Air Sealing and Insulation, eShield, Roof Shampoo, Polar Vortex Ice Dam Removal

Address: 33 Croton Point Ave, Croton-On-Hudson, NY 10520, USA

Phone: (914) 271-4572

Website

moc.osoznarf@selas

State: New York

County: Westchester County

Zip Code: 10520

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

I just completed my second, and probably final, utilization of Franzoso contracting on a roofing project. The work seems to be good but the customer service of this company needs to be severely overhauled. As I stated this is the second time that I utilized Franzoso for a roofing project. The first time was approximately three years ago to correct a shoddy job from another company. Again the job seemed to be good and the work was done as we agreed upon with one exception. The only problem, upon completion, was that the replacement shingles were not a match for the ones that were not being replaced, not even close. Not being a roofer I assumed that they would lose color and match due to the weather conditions that they would be enduring. Nope. Now fast forward to October 2017 and after having another leak I decided to replace the roof and went back to Franzoso for the job. The representative showed up for the job assessment and was surprised at the difference in the shingle colors that I just mentioned and I informed him that it was he who did the previous job assessment and ordered the new roof shingles and color that did not match. Dumbfounded. After the job was agreed upon I waited approximately two months before the job was started, no big deal there. The problems I have are that I was informed that a representative, Jacob, would do a walk-through and final invoice upon completion of the job, which was completed on a Friday night. I asked the job foreman, on this Friday night, when Jacob was going to be stopping by and he said "I don't know. I spoke with him earlier and he said that he was going to." This was at approximately 7:00 P.M. I then asked him about the removal of the dumpster that was sitting in my driveway if it would be removed on Saturday and he said "No. Probably not. There is no one working on Saturday to pick it up. Probably Monday morning." Saturday morning I called the office and I was informed that this was true. I would have my weekend and things that I needed to get done put on hold because Franzoso Contracting doesn't remove their dumpsters on weekends. NOT COOL Mr. Franzoso!! NOT COOL!! I received an email at approximately 2:45 P.M. from Peter, the job scheduler, that following Monday that he had the container removed first thing on Monday. Gee, what a coincidence that I just happened to see the truck that removed the container driving away at 10:15 A.M. as I was returning from an appointment. I don't know, but that isn't first thing in the morning to me. That's more like the driver came to work, inspected his truck, and then went to breakfast, then removed the dumpster. All of this and I still haven't met Jacob and had my walk-through and final invoice. Never again. That's all that I have to say. Mr. Franzoso. I really hope that you address these issues and individuals. And my word of advice to potential customers. If a job is quoted as a one or two day job, make sure that it won't be completed on a Friday otherwise you will probably have a dumpster sitting on your property for a weekend.

 9 years ago (21-11-2017)

Your driver's should learn the rules of the road. At approximately or about 12:35..I was behind one of your little vans at the light north bound on route 9 /Merritt blvd....the light was red...when light turns green the van proceeded  to go in the right hand ends lane to pass a mail truck and another car on the left barely clearing the lane before it ended..the far right hand lane is not a speed lane ...all because he couldn't wait a couple of extra seconds...to go to where but the Dunkin Doughnuts drivethru on Elm St in Fishkill...real professional drivers I say not...to bad a cop wasn't around

 9 years ago (11-09-2017)

Thank you for sending your men over ASAP to fix my gutters before the blizzard!

  Well appreciated especially with today's weather. As always another great job!!

 9 years ago (14-03-2017)

Franzoso Contracting has done 3 large jobs for us on 2 dwellings:  windows, gutters, and kitchen/storm door.  The office staff are friendly, knowledgeable, and helpful.  Appointments are professional and informative yet relaxed.  The installation crews are specific to the job being done, so they are very experienced and efficient and they cleaned up at the end of each day.  The pricing on the window/gutter jobs was competitive.  The pricing on the kitchen/storm door was definitely higher than expected but we had lots of options and upgrades to choose from.  Our old doors were from a general home improvement store, and after years of intense summer heat and frigid winters, the insulation was oozing out the window panes.  The new doors "feel good" -- they are a higher quality than our previous doors and they feel safe&secure.  We will definitely use Franzoso Contracting again.

 12 years ago (12-01-2015)

Mr franzoso..I used your service back few years  before and even though I need service again now for other projects like decks, roofing or siding   I am skeptical if I should call you or not to be honest.....one of your top person  came to do an estimate and it was around 4,500 dollars for two entrance doors..one was a custom door and the other door was the  same measurement as the old one which was 28 inches(entrance door)...the installation was good...now I realized after all this problems that a 28 inches door is too small for a entrance door. your knowledgeable person should guide  me on that and offer me a bigger door before he quote me with the price. He did not instead I feel he just wanted to look good with his talking and not tell me what was best options for me I trusted the guy and I believe on what he said but I feel bad because he did tell me what will be my best options .....now I have issues when I take out staff in and out because the door is 28 inches and it is not good at all..the door is good quality  but it is too small unfortunally.. i wish we fix the mistake and get what i was supposed to get 36 entrance door....

 10 years ago (17-10-2016)

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