Frank's Advanced Care Pharmacy & Medical Supply

My husband has been using this pharmacy for 3 plus years and has any number of issues, but today was the last straw. I was told today that they will no longer fill his prescription because the insurance does not pay enough for it. This is a breach of contract per the insurance company, and is not legal. they could have easily renegotiated the price with the insurance company but refused. This is not 5 days after they were double paid for the script by the insurance company and us, as they told me the insurance was still awaiting prior authorization, when in fact it was already approved, and they charged me cash. I informed the insurance company of this and they had to reimburse both the insurance company and us due to the "error". Seems fishy to me. Their greedy practices are not looking out for the best interest of their customers and everyone who uses them should know this. We are consulting an attorney.
10 years ago (06-08-2015)

Great and fast place w/almost anything you need! Super friendly and accommodating employees (which is very RARE today).
9 years ago (31-03-2016)

Very friendly and helpful.
8 years ago (28-06-2017)

Over the years, we have found everything for the care of our aging father at Frank's. BEST service, advice and affordable medical supplies.
10 years ago (13-02-2016)

Not helpful at all, rude
8 years ago (25-09-2017)