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Reviews, get directions and information for Five Guys

Five Guys
"Your nearby Five Guys at 5517 Hazeldean Rd. in Stittsville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef there are no freezers in our restaurants, double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!"
Address: 5517 Hazeldean Road Building C2, Unit 6 , Stittsville K2S 0P5, ON, CA
Phone: (613) 836-1800
State: ON
City: Stittsville
Zip Code: K2S 0P5


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00


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Reviews
It always comes down to the fries..... I thought the burgers were decent and were.....burgery. Let's talk about the fries, they weren't crispy on the outside and velvety on the inside like we all want a delicious fried potato to be. The texture was the same throughout and I might even venture to say that the fries are actually far below average. I got the Cajun fries so I might want to try the regular ones before I write of their fries forever. Service was great - very quick and everyone was really nice. There is one thing that will bring me back here- it's the peanuts! These peanuts that are given away for FREE in an all-you-can-eat format were actually some of the best peanuts I've had! Next time I come, I am going to see if they have onion rings. For a place that specializes in just two things, they got to get their fries right.
This is a five guys, its just as good as any other one around ontario. They did give us a burger with the meat by accident but they were on shift change so understandable mistake.Food: 5/5
Awful experience here tonight. We ordered and paid, and the receipt never came out. The cashier called over a lady who held up both cashes trying to figure out what had happened, with no luck. A manager finally came and tried to assist while we stood there not understanding what was happening for over 5 minutes, when he finally grabbed an old receipt and asked us for the order again so he could write it down and give it to the kitchen. I asked what was going on and he just said it didn't go through, even though I did pay for it and saw it approved.. absolutely zero apology or direction from there. We finally got the food and took one look in the bag and they just dumped the entire cup of Cajun spiced fries over the burgers. How do they expect anyone to even get to their food with this practice? We've gone to many Five Guys before and never had such a poor customer service experience. To boot, the fries were awful, almost a sponge like texture. Thankfully the burgers still tasted good, or else it would be a 1 star review.
Very disappointing. I ordered a veggis sandwich which was the cheapest item at 5 dollars. I asked for no green peppers and sub jalapeno. After waiting for 15 minutes for my food, I took a bite and it was incredibly bland with just a hint of spice from the jalapeno. The burger looked great but it's not worth the hype.Food: 2/5
Five Guys makes one of the best burgers out there and they always give you tons of extra fries. Love the free peanuts as well. Pricier than most burger joints but worth it.Food: 5/5
The price is absolutely not worth the food. The burgers are nothing special. Not much better than fast food burgers. Long wait time for your food. You are better off going elsewhere if you are looking for a good burger.Food: 3/5
These burgers are to die for. The do one thing and they do it really well. So full and so deliciousRecommended dishes
My husband and I just paid 50$ to each eat a burger, fries & a drink. The burgers were bland and flavorless and the fries were over cooked. I could have paid that amount to feed my 5 person family twice and it taste way better. I'm very disappointed. :
So I am was a big lover of Five Guys. Till today 20 Sept 2020. I really think the oil was way overdue. No taste to these fries at all. The picture with the burger is to show no photo shop here. The colors are what you see. The fries are one thing. But when the bun was crumbling apart it tells me that it was stale. Not fresh. Very disappointed. Did I complain ? no because far to many people waiting for food and well I hope they are happier. Will be looking for a new burger joint in Kanata. !!
Would love to say the food was good - as it usually is however after 2 Fries it’s safe to say I’ve had my sodium intake for the year. Old stale fries covered in more salt than a pretzel. Garbage.
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