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Reviews, get directions and information for First Call Heating & Air Conditioning

Address: 201 Kaska Road Suite 63 , Sherwood Park T8A 2J6, AB, CA
Phone: (780) 464-3337
State: AB
City: Sherwood Park
Zip Code: T8A 2J6



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Reviews
Been with First Call for many years over two homes. In terms of responsiveness professionalism and value for money they are second to none. Moved into a home where the central heating was a nightmare . Following some sound advice they sorted the whole thing out and brought the system up to modern standards. Highly recommended!
From start to finish, the team at First Call Heating were a pleasure to work with. They were prompt, professional, and knowledgeable about every aspect of their work. The team arrived on time and got right to work, taking care to protect our home and belongings as they worked. The technicians were thorough in their assessment of our heating system, explaining every step of the process in detail and answering any questions we had along the way. They identified the issues quickly and provided us with a range of options for repair or replacement. The team at First Call Heating went above and beyond to ensure the installation was seamless. They worked diligently and efficiently, taking care to minimise disruption to our daily routine. Throughout the entire process, the team at First Call Heating demonstrated a commitment to excellence and a dedication to customer satisfaction. Their expertise and attention to detail were evident in every aspect of their work, and we could not be happier with the results. Overall, we highly recommend First Call Heating to anyone in need of heating services. They are a first-rate company that provides outstanding workmanship, excellent customer service, and exceptional value for money. Thank you, First Call Heating, for a job well done!
Used this company around 5 years ago to instal a new boiler. In the process, one of their engineers dropped a metal part on my wooden laminate flooring and damaged it dent in the floor. After a failed repair they tried to walk away saying they had 'tried their best' to fix it. Much to'ing and fro'ing later we eventually agreed a compensation amount. Not enough to replace flooring but was the best I was going to get, as they absolutely refused to use their own liability insurance to repair properly. I had left it at that, deciding not to leave a negative review as I had agreed to the compensation for the error and that I would simply not use them again. However, I have recently discovered that when they replaced my old boiler, they didn't do anything about the old flue they just disconnected it and left it and this has been slowly leaking rain water into my loft for years until eventually damaging the celling below. Not sure if this is normal service, or if I was supposed to have this rectified myself but nothing was mentioned when the works were completed. I now have to fix a damp patch in the ceiling and figure out what to do with the old flue. Overall friendly enough people, but I cannot recommend based on my experience and the quality of the work. It's the last 10% that makes the crucial difference and unfortunately, for me at least, that is lacking with 1st Call.Service: Heating system installation
We have recently moved to our bungalow and needed modifications done to the heating system, First Call were excellent, sorted all of our issues out and the engineers who did the work for us were first class. We shall be taking up a heating care plan with them because I feel the job will be done properly when it comes to servicing our system.
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