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Reviews, get directions and information for Fifth Third Bank & ATM

Fifth Third Bank & ATM

Story

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ® Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Address: 126 E 4th St, Michigan City, IN 46360, USA
Phone: (219) 861-2200
State: Indiana
County: LaPorte County
Zip Code: 46360


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Rudest branch I have ever encountered. I pulled up to the drive-through around 5:15 PM which should have been plenty of time to make a transaction before they closed at 5:30. HAHA! There was a car ahead of me and my window was down, so I could clearly hear the teller taking her sweet, precious time to make sure she milked the clock enough to ensure that would be the bank's final customer for the night. As soon as the car ahead of me drove away, I immediately pulled up with my withdrawal slip ready to find that the workers there had already retrieved the tubes from all the drive-through windows. I waited in line patiently. When I saw that the tube was missing and the drive-through portal was inactive, I figured that maybe the customer hit the "send" button. I presumed that the teller working the drive-through would send it back out since I had been waiting fifteen minutes behind their "last" customer. No such luck! After a few minutes, a woman (whom I assumed was the manager) spoke to me through the microphone and stated as rudely as possible, "Um, excuse me, did you need something?" No, I'm sitting in your drive-through just because I have nothing better to do. When I responded, "I need to make a withdrawal," she replied, "We're closed. We close at 5:30." I arrived with PLENTY of time before closing to make a transaction. I needed a withdrawal severely because my 5/3 debit card had been turned off due to fraudulent transactions--obviously the commute to work every day left me with no gas money. I explained to the rude, inconsiderate 5/3 worker that I had been waiting in line before their close time, but my reply was enough to make the 5/3 worker assume that I was lying. THIS IS NOT HOW CUSTOMER SERVICE WORKS. LOOK TO SEE IF OTHER CUSTOMERS ARE IN LINE BEFORE YOU SHUT DOWN YOUR BUSINESS FOR THE NIGHT. I UNDERSTAND THAT YOU CLOSE DAILY AT 5:30 PM. HOWEVER, IT IS NOT MY PROBLEM THAT YOU ACTED LIKE I WAS NOT THERE AND TRIED TO IGNORE ME. THAT IS YOUR PROBLEM. I will never recommend this bank to anyone. This branch specifically is the most inconsiderate, snobby, and heartless 5/3 location in the entire midwest. Treat people the way that YOU would want to be treated.
8 years ago (16-10-2017)
Worst bank in the country. I could go on for paragraphs on why but they've already wasted 5 hours of my time. Close your account and go to Chase. Would put 0 stars if it was an option.
8 years ago (05-10-2017)
Always helpful and quickly resolve issues
8 years ago (14-04-2017)
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