Family Health Center Kelso Clinic

You need to hire some decent girls working at the front desk. They literally don’t answer the phone but chatting with each other about the groceries, their nail, blar blar... I was waiting to check in with the doctor and saw what happened. When she answered the phone and just say”can I put you on hold?” Then put down the phone and went back with chatting with other girl. What terrible management of the office!
9 years ago (23-10-2017)

If I could give this place a negative star I would. This place is a complete joke when it comes to healthcare. It's a total joke to try and get refills that have run out, it's taken over a month at times to get them to refill. The practitioners treat you like you are not important, and even the MD's will not give prescriptions for antidepressants. I was hospitalized last year for severe asthma for one week, when I went to kelso clinic a few months later to get inhaler I was told by Christina Ung that I did not have severe asthma, I was exaggerated and would not give me inhaler, fortunately my mother in law had a spare one. This clinic needs to replace the incompetent staff and get medical professionals that care about helping people.
9 years ago (25-07-2017)

Call at 8am.. trying to get an appointment. Kept getting a busy signal for ten minutes. Finally get through. But end up on hold even longer. Only to not get an appointment because I should have called earlier. And my experience with the "doctor(s)" there is less favorable. They're more than happy to print out 10+ papers on things you could do. Other than actually doing anything about why you're there.
9 years ago (16-02-2017)

The so-called doctors and providers here couldn't care less how your continued health is. I have to BEG for thyroid meds EVERY month and they let me run out for a week or more more often than not! Also their billing practices are a rip off! Medicare is getting fed up with Family Health Center!!
9 years ago (21-08-2017)

what to say about this place, is this really for medical care? I compare this to calling customer service for internet and getting someone from korea who has no idea what they are doing and you have no idea what they are saying, All for just nothing to happen and you still have to pay the bill.
10 years ago (01-07-2016)