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Esso

  1. Carleton Place
  2. Carleton Place Gas Stati̇on

Reviews, get directions and information for Esso

Esso
Address: 324 Coleman St, Carleton Place, ON K7C 4W1, Canada
Phone: (613) 257-4666
State: Ontario
County: Lanark County
City: Carleton Place
Zip Code: K7C 4W1


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
Reviews
Constantly have issues at multiple pumps when trying to pay at the pump at this location. Machines say incorrect pin more often than not but then my pin works inside immediately after without any issue. On one occasion I even had my card locked for “incorrect pin” and I had to visit the bank to change it because of this issue with the pumps. Inconvenient and annoying.nnStaff is usually either dismissive or argumentative when I’ve tried to raise concern about the issue. This location is closer to home but after this just happened two weeks in a row plus add in the attitude received from staff at this weeks visit, I will now be frequenting the highway 7 location for my weekly fill ups for both cars and my motorcycle.
Not sure who is in tonight, but here she’s one of the shorter ones with a slight island accent and glasses. She has the personality of a wart, and even kept our card, and hopefully destroyed it, one night, the manager said it want in the store the next morning and it was most definitely left at the cash. It was one of those nights she was giving a hard time to me, for smiling I guess had to change cards three times, but it was the machine. . My biggest issue is the fact I think someone might be skimming cards on the cash closer to the doors. As an experiment I brought, in an unused brand new card, and….lo and behold, it kept canceling, then the person says “Do you have tap?”. At least don’t be lazy and move to the next cash. Anyway have reported to loss prevention, I’m just writing here to be an a#ss. Something weird if they won’t fix it,.
Pay at pumps never work. Staff is always rude. Used to come all the time as it's convenient and close, I now will purposely avoid, drive out of my way to NOT use this location. Even if it's 10 cents cheaper I'll avoid it.
I used tap to pay for 20 dollars of gas. When I got home I noticed I was charged 250 dollars pre authorization! I called and got a less than enthusiastic or kind response that it would take 3-5 days to clear in my bank account…unacceptable. Upon posting on my local information feed many people with negative comments on this gas station even questioning their ethics and practices and poor service. My last visit for sure!
Never understood why someone would write a review for a gas station until now.nGO TO ANOTHER LOCATION.nnThe staff are are just kind there and won't be helpful if there is a problem with the pump, and the managers are out-right rude.nnI often find that this location has small issues with the pump. Such as not being able to tell what gas you've selected as three of the pumps never light up or keep the numbers of what you've selected....nnThis was not an issue until today at which point I was several liters in before I noticed how quickly the numbers had rose and that there was no way that was the price of regular.nSo, I put the nozzle away and go inside the pay off the Supreme or whatever the highest one is called as it clearly was not Regular.nGet inside and let them know that it must have selected something else, and that I still had every intent to pay.nShe gets to manager to see if there is anything she can do, not that I asked, she was just trying to be helpful.nnThe manager is a horrid person who says she will call the cops if I don't pay which I already said I was going to and I had my wallet out waiting to pay inside at your register. I even told the Manager I was going to pay and I understood that accidents happen.nI then simply advise that, since it is not lighting up or telling you what you've selected, that they put a sign on it saying something, and then I am berated for suggesting such a thing and that there was nothing wrong with the pump.nnNeedless to say I will never set foot inside that gas station again, and I hope this provides at least enlightening for people to how they run this location.
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