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Espresso Zone

  1. Lynnwood
  2. Lynnwood Appliances
  3. Lynnwood Coffee Roasteries

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"We offer one of the largest selections of premium Italian coffee & espresso, home brewing equipment and coffee related accessories available anywhere. We have many years experience distributing Italian coffee, and we take great care to ensure that all of the coffee we sell is stored and rotated properly, and is well within the package Best-By date when shipped out.Espresso Zone is an authorized distributor for the Italian coffee brands we sell and offer the freshest available beans, pre-ground, pods and capsules. We purchase coffee direct from the manufacturer, with no middle-man.All coffee and other products are stocked right here in our clean, odor-free, climate controlled warehouse, and we personally prepare and ship your order."
Address: 6911 216th St Sw Ste A , Lynnwood 98036, WA, US
Phone: +1 800-345-8945
State: WA
City: Lynnwood
Zip Code: 98036


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Reviews
The service from this company is appalling and I'm sure I am not the only one to have had this experience. My order was meant to arrive on the 26th of December and finally arrived almos a month later on Jan 22nd. When I emailed to find out where it was the response was one of the items was on back order but that would ship the rest of the order ahead if I wished. Isn't that normal practice? Or to at least inform the customer of the delay. Needless to say they did not send the order. I finally ordered through another company and received them in 2 days. When the order finally arrived it contained the decaf pods that were back ordered but they don't fit my machine. The response is they don't exchange so to bad. No offer to send me the correct pods for my machine...oh well. I can sell these ones myself but I will never use this company again.
I purchased a fairly expensive espresso machine $400 from Espresso Zone which broke after slightly over two years. Since they do not do repairs, I asked for an in store credit. I understand they wouldn’t provide full credit but had hoped I might receive a partial credit to purchase from their site. Nothing was offered. Obviously I have zero recourse other than documenting my experience
Do NOT order from here if you need anything in a short time frame. They send out shipping emails with no update on tracking in month long time frames. Take your coffee buying business elsewhere.
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