Enterprise Rent-A-Car - Algoma District

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 97 Great Northern Rd, Sault Ste. Marie, ON P6B 4Y9, Canada

Phone: (705) 254-3227

Website

State: Ontario

County: Algoma District

Zip Code: P6B 4Y9

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

This Enterprise location has terrible service, and rented a car that was unreliable and filthy.

After renting my car online several weeks prior, I showed up at 7:20, as the location opens at 7:30 and I wanted to save time as I had a business meeting out of town. I thought since I gave all my information, including my payment info, that it would be quick and I would be out the door and in my car quickly.  It wasn't - and I had to give out all my information once again to be put into the computer. After the several staff present scrambled to get information and the correct keys, I finally got out to my car, which the staff assured me I had gotten a "free upgrade" like they were doing me a favour. After checking the beat-up car, we got in, and immediately the smell hit me - like cigarettes and cat pee.  The upholstery was dirty and there were stains everywhere - easily wiped off if your staff were doing their job.  By this point it was 8am and instead of going through the whole process again I just wanted to get to my meeting.  I parked my personal car down another side road in some random dirt lot as there is no parking even available at this location.

After my trip in this car - that in my opinion shouldn't even be rented out  - I got back and told staff about my experience. They offered me (small) monetary compensation but that never went through. I called back the week after, as well as 2 weeks after, talking to 3 different staff members in the process that all assured me they would call me back.  I never got a call and the money is still not on my account.

I travel often for work and will be taking my business elsewhere from now on.

 9 years ago (18-07-2017)

Very friendly and helpfull staff, granted upgrade. Great value

 9 years ago (06-12-2017)

My experience was a great one when I needed a vehicle a couple of years ago(didn't know I could write a review online). The vehicle was clean, fuel was full and other than it being a Town & Country, I enjoyed my ride and time with this. They picked me up and dropped me off from point A to point B from beginning to end. Thanks

 9 years ago (18-07-2017)

THE BEST car rental place ever!!! They are like family...could not do any more to help a person then they do!

 9 years ago (03-11-2017)

Very friendly staff. Great prices. An OK selection of cars that seems to change often enough. They arent on a huge lot and share that lot with a pizza joint,so parking can be a trick sometimes. Highly recommended if you are looking for great service and great cars.

 9 years ago (13-06-2017)

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