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Enchanted Castle Family Entertainment Center

  1. Lombard
  2. Lombard Amusement Parks
  3. Lombard Laser Tag
  4. Lombard Go Karts

Reviews, get directions and information for Enchanted Castle Family Entertainment Center

Enchanted Castle Family Entertainment Center
"Enchanted Castle Restaurant & Entertainment Complex"
Address: 1103 S Main St , Lombard 60148, IL, US
Phone: +1 630-953-7860
State: IL
City: Lombard
Zip Code: 60148


Opening Hours

Monday: 12:00-21:00
Tuesday: 12:00-21:00
Wednesday: 12:00-21:00
Thursday: 12:00-21:00
Friday: 12:00-22:00
Saturday: 12:00-22:00
Sunday: 12:00-21:00

Update Info

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Reviews
Real Fun place for kids, they have everything from Arcade games , bump a car to Lazer tag and Go carting. Very convenient location only few minutes from I355 Roosevelt exit..
Wow such a great place definitely coming here again. Here are my personal recommendations for this place. First do laser tag it is soo increibly fun and you get a lot of time to play it. They have good equipment and the room itself is decently sized. We play with a group of 6 and everything went really well. The entrance to the laser tag arena was also really cool. It was 8.75 per person which for me was a good deal. Next was go karting which also was very fun. The time we had for go karting was on the shorter but again it’s a really cheap price to do which was 8.75 and I had a really fun time doing it. I wouldn’t say this is the type to actually race and over take people tho. Now for the arcade itself. They have a variety here for sure and they were well maintained ish 2 of the games we didn’t even work. But it was pretty pricey. So I don’t know if I would recommend doing the arcade to be quite honest. Now I did love how decorated this place was they really stuck to their theme and made the experience really immersive. Staff here were chill and kind. Overall 4.5/5 definitely recommend to check it out.
Neat place, but expensive. We drove 40 minutes, stayed 1 hour, and spent 50$. That was one ride for us, and the rest was games which we then only ended up with 332 tickets. ‍ Maybe we'd be back again when there isn't a whole bunch of summer camps/schools there.
We had such a great time here for my husband's birthday. There are so many activities you can do. mini golf, mini bowling, arcade games, bumper cars, etc. I thought it was fairly priced, the staff was friendly and the place was clean. I don't think a single thing was broken. The bathroom however had many ceiling tiles displaced, had flickering lights and a strong smell of bleach. It was one of the most off putting public restrooms I've experienced.
Attractive place for kids to all in one activity. Such arcade and go card with laser tag. Restaurant inbuilt to birthday parties
Enchanted castle is ok. But totally needs an update. The food and cafeteria has a gross feeling. Also the staff watches you like a hawk and makes you feel super uncomfortable. The packages for birthday are also not great for a small family who don’t have 10 or more. They need to be more accommodating for all family sizes. They also need to teach there staff to not be overbearing and stare constantly. It made us feel uncomfortable the entire time. An employee deliberately walked by to only get one tray for the closet. Sure buddy. To anyone who doesn’t know they don’t offer any cupcakes or cakes you can’t bring in gifts or anything to celebrate a birthday. Very bitter huh. On another note. My daughter did win an iPad.
Been here twice with my son. I will say, the prices are mad high for the amount of time you get to spend on each ridebumper cars, go karts & there’s no sharing cards for the rides. But my son has fun, so anything for him. He loves it here. As an adult, it’s not for me. Half the machines were broken , but still let me pay with my enchanted castle card, the amount of tickets you need just to win a prize is ridiculous.
Held a birthday party for 12 kids here. Food was good. Server was super efficient & friendly. Sadly we will NOT be organizing another party there because: A. The rewards redemption section was understaffed. So the kids waited around ~20min to redeem their prizes. B. They booted us out of the birthday area despite it being completely empty. When asked the first manager said it was due to covid policies. Hmmm…. When we spoke to another manager, he said it was to make sure other customers had their space and privacy which definitely made more sense. Anyhows, it is a juggle corralling the kids who did have a good time, making sure they got their prizes so they weren’t upset and keeping track of the kids to make sure their parents picked them up on time. Given all the above, we really don’t have the time & patience to deal with holding a few bags of birthday gifts, left over party favors, left coats, etc. Especially when the entire hall can accommodate 50 to 100 persons is completely empty. There are lot of other party places that will gladly host birthday parties, and I’ll rather spend my money there than this place.
The worst when it comes to customer service I literally took my kids on the go karts the first time was completely fine not only did the guy that I purchased my game cards said he could get on but the guy in charge of the go karts let him on the first time ! the second time my youngest couldn’t go on I spoke to the front desk and they basically just said that he can’t go on didn’t even bother to measure him or nothing WASTE OF MY MONEY .! Clearly they don’t care bc they didn’t pay never again will I go back
They should offer their customers wifi... I've been taking my kids here for years. I asked the manager & she looked @ me like I was crazy for asking if wifi was available sometimes you never know what someone might be going through try beingnice to others..
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