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Reviews, get directions and information for Embassy of the United States of America

About

Welcome to the official U.S. Embassy Ottawa Facebook page.

Visa questions should go to [email protected] or visit https://ais.usvisa-info.com/en-ca/niv.

Social media terms: https://goo.gl/u6FSLh

Address: 490 Sussex Dr, Ottawa, ON K1N 1G8, Canada
Phone: (613) 688-5335
vog.etats@ofniawatto
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K1N 1G8


Opening Hours

Monday: 8:15 AM – 5:00 PM
Tuesday: 8:15 AM – 5:00 PM
Wednesday: 8:15 AM – 5:00 PM
Thursday: 8:15 AM – 5:00 PM
Friday: 8:15 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
My personal experience: we were stuck in a bad snowy weather, and had to wait in the line outside the embassy for about 1.5 hours. With snow falling on our face and winds gusting while we had to wait for our turn to go through security and appointment time. The security guard outside was kind ans staff inside was kind and everything went smooth but just hoped they took better care of people standing outside.
Great experience. The security staff, the embassy personnel inside, everyone is very nice. It was also efficient once inside and things worked like a clock. I wish the wait time to get documents was significantly shorter, because the actual process in the embassy was short and sweet.
It’s the US Embassy, what can I say, it’s great! It is small so probably a little less crowded than the ones in bigger cities. Fast and efficient once you are in and have to leave your phone and wallet at the entrance.
I had a smooth experience at the embassy. Please bear in mind that you won't be allowed into the embassy before your appointment time I came about 40 mins early. It's recommended that you get there about 15 mins early
Very kind and understanding staff. Renewed my niece's B visa due to a family emergency. They quickly moved up her visa interview appointment after we requested expedited service online. All the staff we interacted with were very professional and personable. Only issue was the long wait to get into the building and then to go to the various windows required. We were there 2.5 hours that's why only 4 stars. The officer who interviewed her was fantastic despite having a challenging non-stop job! Don't bring bags or anything extra and be prepared to wait a while. There are washrooms once you get inside.
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