Elmira Social Security

Never felt more violated in my life. Wanting a simple form from SS, I entered the office and was greeted by an officer that treated me more as a criminal than a customer. After "signing in", I waited for 30+ minutes and then with NO regard for my privacy, I asked for a simple federal tax withholding form but was given my tax statement. After three attempts to clarify what I needed, I was again treated disrespectfully and was told how much I was withholding, which was incorrect and the agent even felt it was his job to fill it out the form for me, even after I told him I was taking it to my tax accountant. The most alarming aspect of this visit was the total disregard for my privacy and all the other customers who were doing business in the office. I heard the conversations of three other people plus 8 people that were forced to hear my business. Everyone has a right to privacy!!!!
7 years ago (05-02-2018)

it os a goverment facility, the do not care, it takes act of god to have them lose their job. all these complaints will not help. if you owe them money bet your butt they will be after you also without sweet services.
8 years ago (28-11-2017)

Jesus Christ the lady who helped us was so incompetent and RUDE! Be ready for nasty attitudes if you go here !
8 years ago (22-11-2017)

Really!!!!! Hour n 22minutes on hold listening to hypnotic music!!
8 years ago (28-11-2017)

Have important questions regarding replacing a lost card. It's Thursday afternoon after lunch time. When I call the phone literally rang for 5 minutes, no answer, no answering service, no recording, no voicemail, nothing. EXACTLY what I would expect from a government office in Elmira. It's 2016, and they don't even have a damn answering machine. It's absurd, unprofessional, and obviously incredibly inconvenient. I see several other poor reviews as well, but clearly no changes made. Flat out shameful.
9 years ago (14-07-2016)