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About Where The Music Begins! Story Long & McQuade is the largest chain of musical instrument retailers in Canada, with over 70 locations from British Columbia to Newfoundland. This means that if you're a touring musician, you'll have the benefit of dealing with a familiar store with consistent sales, supply, service and support, no matter where your home base is. The Long & McQuade Advantage: SELECTION Long & McQuade is famous for our variety and range of musical instruments and professional audio products. Whether you're looking for a flugelhorn or the latest Special Edition Gibson guitar, you'll find it with us. You can enjoy the convenience of seeing and comparing various options all under one roof and can often walk away on the spot with your product of choice. 30 DAY PRICE GUARANTEE Long & McQuade will match the verified price of any in-stock product from any retailer in Canada, both at the time of purchase and up to 30 days after purchase. 30 DAY EXCHANGE Items can be exchanged or returned for a full refund within 30 days of purchase, provided the item is in new condition and its original packaging. Financed items which are returned are subject to an administration fee. RENTALS Long & McQuade is the place to rent, whether it's for a day, a week, a month or more. Think of us for parties, weddings, weekend gigs or sporting events. Renting is a great option if you only need the product for a short time or you'd like to try an instrument out before buying it. We also have special rental and rent-to-own programs for schools - ask our staff for details! FINANCING Long & McQuade's in-store account services department, and flexible, competitive financing options, ensure that you can walk out the door with the instrument of your choice in hand. USED INSTRUMENTS - BOUGHT & SOLD Have you outgrown your student-model flute? Are you looking to upgrade your guitar gear? Bring in your used instrument and we'll either put its value toward your next purchase, or we'll buy it from you outright. Through our rentals, trades and purchases from customers, we have a wide selection of "previously enjoyed" products at great prices and with 90 day warranties. REPAIRS & SERVICE Our service departments have some of the most qualified electronics and instruments technicians out there. You'll appreciate the convenience of needing only one place for all of your sales and support needs. NO LEMON You won't get stuck with equipment that doesn't work. At Long & McQuade, our gear really stacks up, and we're willing to back it up! LARGEST PRINT RETAILER Between the Royal Conservatory of Music Bookstore, our Major Print Music Division at our Vancouver location and print departments all across the chain, we are able to meet your sheet music needs - from anywhere in the country! LESSONS A growing number of our locations now offers music lessons in piano, guitar, bass, drums, woodwinds, strings and voice. Our Music Education Centres feature comfortable studios, qualified instructors, and affordable lessons for all ages, levels and styles. STAFF No hard selling here. At Long & McQuade, you can be confident in knowing that you are getting unbiased, expert advice that is truly best for your needs, not the needs of the salesperson. Need professional help? Our trained staff can answer the simplest to the most difficult of your questions -- from what strings your guitar needs, to what software will allow you to record an album at home. After all, we're here to help.

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