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"PLEASE NOTE THAT OUR OFFICES NO LONGER PROVIDE IN-PERSON CUSTOMER SERVICE ASSISTANCE.Happy holidays! Thanks for connecting with us. If your inquiry is related to claims, benefits or coverage, please contact our Customer Services team directly at 1-800-661-6995.Please note our updated office hours over the holidays: Monday to Friday, 6 a.m. to 6 p.m. with holiday closures December 26, 27 28 and January 2.If you are an Alberta Blue Cross plan member, you may also access our convenient online services by signing in to the member site.Your privacy is important to us. To protect your personal information, please do not share your member ID, contact information or other account details through this channel."
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