EC Orthotics

Dr. Eddie is great they saw my 2 year old daughter straight away even though we had no appointment, but my daughter has large toenail issues and I needed her to be seen. They were happy to squeeze us in and he gave me so much information on how to take care of her toe. Great advice thank you!

I would avoid this clinic if you can. I purchased a couple pairs of compression stockings as a gift. I did so after confirming with the employee at the front desk I could return the product if it wasn't opened / still in packaging. About a week later I called to confirm that I’d be coming in to return them as they weren’t the right specifications I needed. This is where the interaction got weird… The employee on the phone said it was fine for me to come anytime during business hours. Then about an hour or so later I got a call from a different employee saying they were sorry about the previous employee’s advice but I couldn’t return them. I then spoke to the manager owner about this but they instead offered store credit towards treatments or other products. But I wouldn’t have bought the compression stockings in the first place if I wasn’t told I could return them. It felt very much like a bait and switch. I know there’s a few insurance providers that don’t cover expenses from EC Orthotics / TO Orthotics Sunlife for example. Maybe it’s due to business practices such as this. Id recommend going to one of the many other orthotic specialists in the area.

We have been with EC Orthotics for over a decade . Eddie is very accommodating, helpful and considerate in all our footwear services. Carol is also a very warm and willing assistant to cater our needs. Very well Recommended to All !!!

Came to EC Orthotics back in 2012, and got orthotics - based on weightless scans - that I'm still using, they're that good and that durable. Now they use even more advanced scanning techniques to ensure the orthotics fit correctly and do their job prevent foot and overall body pain. Tried a different place a few years back, based on recommendations from colleagues. I don't take advantage of my benefits every year. The place used foam foot beds to take "custom impressions", mashing my feet into them compressing my arch, and then wondered duh why the orthotics didn't fit properly??! Needless to say the orthotics from this other place were bad and because the material was so cheap, they didn't last. EC Orthotics is the place for me. Wincy, the receptionist, accommodated me in so many ways, with appointments, predetermination forms for items I've never submitted to my insurance before all ended up being covered, holding shoes for me until insurance approved them... all with efficiency and very pleasant service. From Bridgette, the Chiropodist, I learned things about my gait, and insights on the resulting impacts on my overall health knees, back, hips, etc. that were bang on, as well as what to look for in shoes. Very Good Quality Products and Service.

Had to wait 20 minutes for my pre-scheduled appointment. Then it took a long time to receive paperwork for my ODSP claim. I wouldn't recommend them if speed or efficiency is important to you, since the owner Eddie seems busy with juggling several businesses at once. I respect their hustle. Just wish they'd respect my time.

I've been going here for years and appreciate the quick service and professionalism. I recommend this place to others looking for podiatry services

Dr Eddie Chan was wonderful . He sorted two major issues I developed with my foot started during Covid . His staff was wonderful . Highly recommend EC Orthotics . AB

I highly recommend this clinic to anyone seeking othortics solution. Dr Eddie knows his craft. Very amiable environment. Staff is great as well.

Very friendly, knowledgeable and professional staff. Eddie is amazing. He helped me identify and manage my issues, also he’s been very accommodating. Place is clean, organized and reliable.

Great from start to finish! Everyone at EC Orthotics deserves kudos - the service and reception are helpful, warm and welcoming. The medical pedicure is done with great care and kindness and the conversation is great too!. I have visited three times and each experience has been excellent. Thank you to the whole team...