Eastern Bank ATM

We just had the best experience at Eastern Bank! We opened up an account with them today and are still in awe of how amazing they are. Kerry B helped us and we are keeping her card because she was awesome! People like her make such a difference when it comes to sit in appointments because she made the process so easy and fun! We felt very comfortable and eager to begin our journey with Eastern Bank. This bank feels like a neighborhood family bank that really cares about their people but yet are up to date on the technology and convenience it takes to make everyday banking a breeze. We have banked with other banks but Eastern Bank wins it all for us! We highly recommend. Beckey and Charlie

Been banking with them forever and plan on keeping it that way. Great Bank! My daughter and son in law just opened an account today and I know they will enjoy their journey too!

So happy to have opened our account with them! Today was a great day and hands down they are a great bank!

My wife and I are very happy that we opened an account with Eastern Bank. 5 stars!

They deposited a checking slip into my savings, then allowed my checking to overdraft, and charged me for it. Then two weeks later, sent me a letter saying I needed to be more responsible with my money. I filed a complaint and appealed the over draft, I was sent an email listing all the extra paper work I needed to file. I decided not to file it. Two months later I received a check in the mail. I closed my accounts with eastern bank after 6 years of banking with them, 3 months ago. I'm still getting bank statements from them saying I have a balance of $0.00 every month. I now bank elsewhere.

I was working with Patricia Demarest who is Eastern bank in Falmouth Manager, Worst experience ever!! She did not reply back to most of my emails in the process of working on a equity line for me as well as she got a value of my house back from a company they use and the value was much lower than all comps in my neighborhood and she did not even try to get it adjusted to earn my business as a customer, I emailed her to tell her how unhappy I was with the all process and her, And she only emailed back saying they are working on the house value which she never did plus she did not reply back about me being unhappy with he!! She should be fired!!

Management has customer service.