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Reviews, get directions and information for East Wok

East Wok
Address: 6129 St Lawrence Centre, Massena, NY 13662, USA
Phone: (315) 769-3034
State: New York
County: St. Lawrence County
City: Massena
Zip Code: 13662


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 – 7:00 PM


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Reviews
A good restaurant with GREAT food. I especially suggest the lo mien. This is the only place where I go to get it honestly. Other dishes are great tasting as well! Lots of flavor and whatnot, and I find it especially in the broccoli dishes! 10/10 in my experience!
Disgusting. Chicken had no flavor and tasted freezer burnt to begin with then I notice a few pieces that were gray/green
Great food! not so great service. You can call all day long and get no answer. Voice message says they’re busy but when I finally drove out to order, she is cooking with a phone headset on yet you can still hear the phone ringing when people call and it will go right to their voice message on the speaker. I gave my order and paid. She told me the time for pick up and I asked if she needed a name and says “yeah yeah sure”. I tell her and then leave. When I get back to pick up my order and she then asks what my order was. She is not organized or very personable at all.
Ordered beef and Chinese vegetables and got beef and onions horrible
I hate to be brutally honest, but I found this to be a very poor dining experience. It is comparably priced to other Chinese restaurants in the area, and I would highly recommend one of those places over this. I dined in, and it was not really that busy for the afternoon lunch rush. I found most of the space in the dining area was not clean. There were some splatter stains on the wall tile next to where I was sitting, and several tables had dried food stains on them. The food was brought out to me on Styrofoam plates, including the side of sweet and sour sauce. Being that I have ate Chinese food most of my life and a lot of sweet and sour pork/chicken, I have never found sweet and sour sauce to be that difficult to make, and usually it has a somewhat pour-able texture. The sauce I was served had a consistency close to instant pudding. The portion of chicken I received was suitable, but the sweet and sour chicken pieces were very inconsistently sized. Considering I was eating with plastic-ware, some of the giant globs of chicken were left on my plate. The garbage bin that I had to throw my trash in at the exit was repulsive and the exterior had not been cleaned in some time. Besides having at least a dozen empty soda bottles on top of it, there was food crusted all over the exterior of the bin, including the swinging door. I understand the economics of a small family-owned operation, and having to operate with minimal staff and overhead. However, a simple wipe-down of tables between customers and a daily wipe down of surrounding areas should be at least the minimum a restaurant owner should ensure is being done for the customers they serve. And even if the business is primarily take-out, the front-end area appearance sends a clear message to potential returning customers. Sadly, I will not be returning to this restaurant.
I was very disappointed with my order last night! Here’s why: -they do not take debit/credit -their fried rice is actually BROWN rice that’s overcooked & been sitting for awhile. -their beef w/broccoli is extremely salty!! I love salty, however this was just too much! -THEY GAVE NO FORTUNE COOKIES, SAUCE PACKETS, OR NAPKINS! These are basic things every order should include!! I will NEVER buy Chinese food from this establishment again! I’d rather drive to Canton or Potsdam! *their wonton soup was great, so that’s why I gave them 1 Star
The portions are enormous, and the food is incredibly tasty. 10/10 recommend. They do delivery and pick up, dine in is unavailable right now.
I like the food here but was very disappointed. We ordered and they said 15 minutes. We waited for a half hour then went in and waited another Half hour to be told we they don’t take debit. Only cash. I said ok. My son went in to pay and our food was gone. It was going to be another half hour. So disappointed.
Didn't even go in. Parking lot looked like a good place to buy crack.
No dining allowed. They say with all of us going there that with our mouths open and exposed when we eat, we might spread disease. Besides, the last take out a week ago left my mother and myself sickened with fatigue and diarrhea. Never again
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