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Reviews, get directions and information for Dunkin'

Dunkin'

Story

Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!



"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."
Address: 2832 S Business Dr , Sheboygan 53081, WI, US
Phone: +1 920-783-6102
State: WI
City: Sheboygan
Zip Code: 53081


Opening Hours

Monday: 05:00-19:00
Tuesday: 05:00-19:00
Wednesday: 05:00-19:00
Thursday: 05:00-19:00
Friday: 05:00-19:00
Saturday: 05:00-19:00
Sunday: 06:00-19:00


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Reviews
So..let me start by saying the girl who helped me create this order was great! Moving on....rewind to yesterday the 16th...go in around 2-230pm and place an order for my sons kindergarten class of 3 dozen st.pattys day themed donuts. No filling whatever would be easy for them as long as it's related to st.pattus day. I said I would be there by 5am and we were good to go. Now fast forward to today....arrive at 510am ready to get my donuts some coffee Nand be back in kiel in time for husband to get to work. Wrong..... I politely state "I am there for my pick up oder"..."ok come down here".... "may I also get coffee while I am here" "She wants more stuff"...the one girl says. Place my coffee order and say "ok..I am here for my 3 dozen donuts" There was a moment of silence and then they both look at each other....the one stocking donuts says "that's it I quit...no for real...someone set me up today" in that moment I felt bad...oh no No one told her.... then I look at the screen to take orders for drive through and there my receipt with all instructions written on it. In bright blue marker it reads "5am" She proceeds to grab 3 boxes with anger and head to the back. I wait a few minutes and the other lady who made my coffee tells me it will be a couple minutes. It is now 535 and I get 3 boxes and I am told "we put as much themed donuts as we can" and she walks away. Either we made a mistake or you" I am now upset bc I am going to be late...he's going to be late... and I opened the box and there are 3 that are themed.... the rest are maple or filled and this is ridiculous. As I sat in complete awe I left very angry. I wanted to correct it but I had no time. I go home find as many kid approved donuts as I could and wondered why didn't they take some from the front... heck I would have met them half way and did have theme half kid friendly so it didn't mess them up. Moral of the story... no matter how in advance you make an order they clearly can't handle it. The attitude and lack of customer service is appalling. I kept replaying...either we made a mistake or you. Crazy bc I went there yesterday and was asked what I wanted... gave my order paid and yet it's my mistake. The only mistake I made was going there. Is it just or is customer service just a thing of the past! Do better people...... will never return there. Good luck... bc I wasn't the only one upset... the gentleman who waited 10 minutes for 2 coffee let them have it. Sad that you don't get what you paid for but people want to complain about what they get paid hourly!
Rated this 5 stars so hopefully others see it! This location is just going downhill. I’m sad to say it, as much as I love Dunkin. The workers here don’t care about how the food/ drinks go out, just as long as they make it out the window. DoorDashed a frozen coffee today, and the picture below shows what I got. There is almost no coffee, & blended ice or something thrown on top, and massive ice chunks in the bottom. It’s like they just threw all the ingredients in the cup and expected me to make it myself. Mind you guys this drink was $8 through door dash. Almost $20 after delivery cost and a tip. Last week I also placed a DoorDash order, and if an item is out of stock I always ask they contact me to choose something else, Dunkin never contacted me and replaced my $8 drink with a $4 iced coffee. No syrups, no sugar, NOTHING in it. Had I known I would receive that I would have ordered from somewhere else. I didn’t even get my money back for the difference in drinks, which was clearly on Dunkin’s end!! Don’t bother coming here unless you want your drinks made improperly and you don’t mind wasting your money. If you can, I recommend going down the road to Biggby instead. They are amazing and have never disappointed so far. I’m sad to make this review as I’ve been a loyal Dunkin customer for years.
When I got there they were super busy lots of cars in the drive-thru people waiting inside by the time I parked walked inside They were all caught up They were super fast everything was nice and hot and cold and tasted great too!! I'm going to remember this place super quick and everybody was very friendly too!Food: 5/5
Was in the mood for a little dessert after dinner so decided to get some Doughnuts from Dunkin'! Went through the drive through so can't comment on the inside but the people who took and gave me my order were friendly and quick! The six Doughnuts I got were very yummy, no problem there! No complaints really, it's a good Dunkin if you ask me! Pictures are of the Doughnuts I got!
Friendly service. Much better then prior years going. First time back in years and happy with service! Affordable and good tasting coffee.Food: 4/5
I know the reason a lot of people like this place is because their coffee is extremely sweet like a latte. But I can’t drink it like that so I always request two pumps of sweetener instead of the normal four. But at least half of the time they must not look at the ticket at all and just add the normal amount of pumps they are used to. Again my coffee is too sweet to drink and that ice bin looks unsanitary. You’re not supposed to keep the scooper in the bin and the lid should be closed. Obviously with how dirty it is everywhere around it leaving it open is not safe. But I will say some of the people that work there are great and if the coffee is made correctly it is delicious.
The food is always good. But it's always smashed. Not just smashed into the bag but it's like they squish it when they wrap it. I barley get any hashbrowns. And those are usually squished together too.Food: 3/5
Coffee is always great Big orders no problems stopped here the past 2 days. Service was superb.Food: 5/5
My wife loves the coffee, especially the seasonal one like pumpkin or peppermint. Service has been good each time we go and the staff are friendly.Food: 4/5
Very good donuts and today there was the Special Olympics. You can donate money.
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