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Dunkin' Donuts

  1. Seneca County
  2. Seneca County Bakery

Reviews, get directions and information for Dunkin' Donuts

Dunkin' Donuts

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Dunkin' Donuts is an all-day, everyday stop for coffee, breakfast, donuts, and baked goods. Stop for a breakfast sandwich or enjoy one of our deli sandwiches for lunch!

Address: 2014 Route 5 and 20, Seneca Falls, NY 13148, USA
Phone: (315) 257-0026
State: New York
County: Seneca County
Zip Code: 13148


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Reviews
I usually love this place. Went in for lunch yesterday and only 1 person was out front running register and drive thru,waited for what seemed like forever when she got a second to grab some guy from out back. Then we started to order our lunch and they were out of croissants ,and I asked how long before they would be ready,he said they were not making more. And as we were leaving the girl said they were out of something different. It's not usually that understaffed and out of product.
9 years ago (29-08-2017)
Service was rather slow. 12 people in line at the register. The got my coffee order wrong and I had to wait again for a new coffee. To be fair I think they were under staffed and that's the only one in the area. Other than that they were friendly and the coffee was great. I love D&D's!
9 years ago (21-10-2017)
Consistently get incorrectly made drinks, super slow service, and this location is often out of a lot of the food options. Staff isn't friendly and everything, even basic coffee, is made differently every time showing training is not adequate.
9 years ago (19-11-2017)
I think this Dunkin Donuts is just okay I have gone in a few times and have gone through the drive-thru and experiences of them are a little bit different going through the drive-thru it's pretty darn slow and occasionally the order has been wrong but that could be human error and listening through those boxes are not always the easiest things to hear through I understand that but even also going in two inside the restaurant as well also being blind and visually impaired sometimes they are decent to realize that I might need extra assistance sometimes they don't know at all and then I have to speak up and say where's my order and they tell me oh it's down there and I have to let them know I don't know where down there is and then they pick it up and bring it to me and said of actually showing me or taking me and saying ma'am it's you come this way I will tap the counter so you know where to go to pick up your order or you know or I will pick it up and bring it over to you so I know instead of picking up setting it on the counter and then thinking that I will know that they did so and it's quite frustrating so my inside the restaurant is not that special either bought the food has been fantastic the coffee has been good that is definitely a plus but it was for the people that work for Dunkin they definitely need to learn how to take care of a customer that is blind and visually impaired very not impressed with their customer service at this location
9 years ago (26-10-2017)
I think they changed recipes on the boston creme donut... They taste like cripy cremes. Yuck!
9 years ago (21-09-2017)
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