Dunkin' Donuts

07/27/2025 - These people really suck at their jobs lmao- it’s so sad. Spoke to a manager and she said she couldn’t do anything for me since I had half my order missing and I’m starving. HOW DO YOU NOT HAVE DONUTS??? Also I put in the CONTACT me if there was any issues- her excuse is the dasher took the food too quick???? More like you guys weren’t paying attention. Your Sunday crew SUCKS. On top of that my Matcha latte wasn’t even mixed up, like even I know you mix drinks in the blender before adding it to the cup with ice.nnUpdate 02/08/2025: I have encountered a certain problem with orders, specifically the mix-up between whipped cream and cold foam. Initially, the staff asserted that I was unaware of the difference, and subsequently questioned my employee who I had sent out to grab the order, about milk varieties after I selected oat milk due to lactose intolerance. My employee, who did not place the order and is not lactose intolerant, was understandably perplexed when questioned about the milk. As someone who is familiar with the differences between cold foam and whipped cream, I can confirm that both contain dairy. However, the primary distinction lies in the base ingredient: heavy cream for whipped cream and low-fat or non-fat milk for cold foam. This distinction is crucial for me, as heavy cream has a more pronounced effect on my stomach. Furthermore, the textures of the two are distinctly different, with whipped cream being dense and thick, while cold foam is light and frothy. It is disappointing that the staff does not seem to see these differences and becomes defensive when corrected. I discarded the wrong order after I took the side by sides.nnOrdered 3 drinks, 3 donuts, and a thing of hash browns. I had sent someone out to grab the order and when they came back I realized they messed up my part of the order it was a group order. My hash browns were missing and my matcha latte had whipped cream on top when I asked for cold foam. I called and spoke to a lady who was very helpful and was able to correct the two issues. The first photo is the first drink that was wrong and had the whipped cream in it, the second photo is the correct one with the cold foam, third photo is both side by side left cold foam, right whipped cream, and the fourth photo is a close up of the whipped cream. You can clearly tell one is cold foam by the lightness of it and the bubbles, and that the other is whipped cream because it’s dense and “Ice cream” like. All in all I’m glad the issue was taken care of promptly and respectfully and I’ll be happy to continue coming here.

Filthy. Filthy. Filthy.nThis place had garbage on the floors. Garbage on the tables. Tables were sticky and not wiped down. The employees were screeching with each other and not one thought to come out from behind the counter with a rag and broom. Only 2 customers in the whole place so they were not swamped with work. It makes you wonder if the franchise has no cleanliness standards, or the owner, or the manager but a good rule of thumb to follow is if it's filthy in front of your face can you imagine what it's like in the back? Gross!

Unfortunately it's the staff that make it hard to like the place. As you see in the pictures burnt and when you try to question them on stuff they get nasty with you. Update February 9th went and got coffee asked for three car wash swirl three creams I always do they only put cream in. I went back in to ask them to just put the caramel swirl in like I asked I got greeted with what's the problem throwing your hands in the air just asked her if she could fix the order she didn't see a problem with the order I told her well I ordered it one way you didn't fill the order as I asked she continued to be nasty with me I let her go on her little rant I got my coffee done in front of me this time actually correct and then just walked out. Please Duncan do better train your staff to be kind and courteous I was very nice to them when I went in. And was very nice even though she gave me an attitude

A Dozen of Heart Shaped Boston Cream & Bavarian Cream Donuts & a breakfast sandwich too for Mom after her doctor's appointment on Friday, 02/12/21. She likes the Boston Cream Best! Delicious, she said.

I placed my order and this came, it’s ridiculous