Dr. Ketzak has been my GP for the last five years or so. I can't express enough how impressed I've been with the level of personal care that is obviously part of her daily work ethic. She ALWAYS listens, she never makes you feel silly for having a question (or 150) explains things clearly, and is gentle and courteous at all times. Following health issues that required surgery, I've learned just how lucky I am to have Dr. Ketzak as my physician. The differences when dealing with the outside practitioners were glaring. I feel so fortunate to have found a Dr who is consistently compassionate and knowledgeable in her care.