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Reviews, get directions and information for Dr. Alan Kwong Hing | Sudbury Smiles Dentistry

Dr. Alan Kwong Hing | Sudbury Smiles Dentistry
"We are a dental office servicing Sudbury and the surrounding areas. We offer services such as dental check-ups, cleanings, extractions, fillings, dental implants, Invisalign, and custom mouthguards to name a few.We are currently accepting new patients."
Address: 1984 Regent St #102, Sudbury, ON P3E 5S1, Canada
Phone: (705) 522-0220 ext. 1
State: Ontario
County: Greater Sudbury Division
Zip Code: P3E 5S1



related searches: Best dentist in Sudbury, Dentists in Sudbury taking new patients, Dentist Sudbury South End, cheap dentist sudbury, ontario, Emergency dentist Sudbury
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Reviews
One of the horrible and worst experiences ever I had. I went to fix my dental crown which came out recently. The crown was good and made by my family doctor from India. I visited this clinic and the doctor who consulted me there behaved like inexperienced person. I was experiencing a hard time chewing food without the crown. I explained all my concerns to the doctor, and he said as I am pregnant, they can’t fix it permanently. I said OKAY, that’s fine for me. At the time of the first visit, they said “wow this crown seems really natural and appreciated the doctors who did this”. But after that I realized, he even doesn’t know what kind of material is used to make that teeth. I was shocked. The doctor put an excess amount of gluing material without even cleaning the inner parts of the crown. Then I realized, the crown was not fixed properly. So immediately within days, I went back there, and the staff fixed the teeth by grinding almost all the material in the crown Another grinding can crack the crown easily now. After 1 month, the crown came out again and I went there to fix it. He said it’s not able to be fixed as the crown thickness is now too small and there is a chance of a break, and he just blames my previous doctor who made the crown. I decided to not do anything from that clinic after that. I went to another clinic they did a great job without harming the crown and they were surprised about the doctor who had done this before That much damage in the crown,almost ruined it.
I went for x-rays and a cleaning when I was 16 and next thing I knew I was getting my wisdom teeth removed that weren’t causing pain and were still inside my jaw. They had to drill in to retirieve them and I got a serious infection that lasted a month after. Not only that, they used a medication on me that was supposed to keep me conscious but I wouldn’t remember the procedure. Half way through, I “woke up” and I remember the full pain of drilling. They also put a mask over my eyes which freaked me out even more. I went to another dentist after that who told me based on the x-rays I didn’t need to get them out at all and when I tried to describe the medication to multiple dental professionals, nobody was able to tell me what it was. It left me high and sick for the rest of the day. I was bed-ridden from this procedure for almost 3 weeks. Next, they told me I needed a wire guard and it was payed for but never made. On top of that, the two teeth they didn’t remove, they said they would refer me to someone who would put me to sleep for the procedure and finish the extractions and I was never referred. 6 years later, I have pockets behind my molars that never healed properly and are constantly getting infected from food stuck and bacteria build up that I just can’t take out with tools at home. This experience traumatized me for years. I will never go back there and I can’t in good conscience recommend this dentist.
When i called smiles 3 weeks prior to my appointment to confirm if they received my dental xrays by email from college boreal they said they had received it albeit were unable to open the file and told me they would call the college to ask how to open the file if they were not able to figure it out. On my first call to smile i asked if they accepted Ontario Works as payment then appointment day they denied ever having received my xrays and insisted on taking xrays, obviously to be able to bill OW then Hing tells me i need a root canal that i would have to pay more than $600 for . In a nutshell staff is trained to lie and deceive to help the so called Dr extract as much $ as possible even if only for xrays and consultation. Bottom line his only concern is his bottom line !
I don’t even know where to start. Alan Kwong Hing is a absolutely terrible dentist. If you disagree then you have not been to very many others or all you got was a simple cleaning. I have seen close to 10 different dentist over my lifetime from different places I have lived and I have never seen such a terrible dentist in my life. He did more worse than good. I had dental implants put in about 8 months ago from him and over 6 of my implants are loose and they twist. These are supposed to be good for life. I tried to take my Harley for a ride this spring but I can’t because my implants hurt and vibrate way to much. I booked an appointment to show him and he said it’s normal for the first year or two. A friend of mine has gotten implants as well and said he never had one issue and it’s like they are his normal teeth. Mine rattle against each other, twist and hurt. I have seen another REAL dentist since then and I am now perfectly fine 1 month afterwards. I’m eating hard foods again as well. Thank you to all the real dentist out there. Stay AWAY from Alan.
I was recommended to this dentist when I needed an emergency tooth removal done by the on call dentist for after hours and social assistance/ODSP covered emergency work and I can honestly say I have never had a bad dentist but now I have the best dentist I will ever have no questions asked. The office is very professional, the staff amazing and I can only speak for my dentist but the overall reviews are well above average so I am pretty sure the other surgeons are equally skilled and is one of the few offices that is more then happy to accept social assistance/ODSP coverage which most dentist offices refuse because it does not pay as much. This is an office that does truly care about people, peoples health and keeping people pain free.
Never said a thing about not doing direct billing till the morning of the appointment. Waste of time. Will be changing dentist. The staff was rude as if I was suppose to know when they didn’t tell me when booking. They only asked if I had insurance.
Least discomfort I have ever had from dental work. The staff are highly skilled, thorough, and take good care of you
Cannot say enough good things about Dr. Al and the whole team of fantastic professionals at Sudbury Smiles! I had previously been to two other clinics in Sudbury for a root canal. Both clinics botched it, refused to fix it and nearly bankrupted me in the process leaving me in terrible pain, with a nasty infection, an ugly smile and feeling pretty miserable and hopeless about it ever getting fixed. Thought I was going to lose my tooth. Not only did Dr. Al fix their botched work and save my tooth, but he kept me frozen and comfortable the whole time and did it first try. And now every time I go back, I leave looking and feeling better than when I entered. I am so grateful to Dr. Al and his whole team for not just providing me the kind of compassionate care and results that no other clinic in Ontario had been able to accomplish, but helping me get over my fear and anxiety around visiting the dentist. I used to avoid the dentist like the plague because of all the bad experiences I had previously had. Now I look forward to visiting Sudbury Smiles. Highly recommend their clinic, not only will you leave with a beautiful smile, but a reason to use it.
The staff were so friendly, Dr.Al was great, made me feel comfy the entire appt and the office manager was wonderful because I almost didn’t go into my appt due to all the anxiety I felt but she helped calm me and made jokes. Overall, great experience! Highly recommend
I have nothing but positive things to say about this dental office in its entirety. I have been to many dentists in my life, but this one is THE BEST!! Dr.Al, the receptionist's,hygienists and the office managercan't remember her name are BEYOND knowledgeable,patient and understanding. I suffer from extreme anxiety when it comes to dentists. But everyone I have made contact with in this office has been nothing but kind,reassuring and they actually LISTEN to my concerns and questions. Im so very happy I called them when I needed it. They have me as a client for life. Keep up the great work!!!
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