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Reviews, get directions and information for Dollarama

Dollarama
Address: 7841 Oakwood Dr Oakwood Place Shopping Centre, Niagara Falls, ON L2E 6S5, Canada
Phone: (905) 358-2740
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2E 6S5


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
This one star isn’t for the selection of inventory or for the store itself, but more for the employees. We purchased some various glassware items, but as we were checking out, the cashier grabbed them very quickly and started placing them in the bag loosely. When we asked if there was any sort of paper wrapping to put around the glassware to protect them from chipping/scratching, we were looked at like we had 10 heads. I don’t think that is a strange request, considering glassware items should always be wrapped in something for protection, when transporting them as glass is fragile. There was some attitude given when we asked for the paper wrapping and when we asked for one more sheet, it was as if we were inconveniencing the cashier even though we wrapped the items, not her. She was handling the glasses very carelessly and letting them clang together. We asked her to be careful with them and she looked confused. I know the glasses are inexpensive, but still. It was more an issue of the carelessness and disregard for our items. There is in fact a few scratches on one of the glasses. Exactly the reason why we wanted them wrapped! Also I understand that the Dollarama has to have security understandably so, but it makes for a very uncomfortable experience for the people who are not trying to steal items, but feel like you can’t properly look at the inventory without it being “suspicious”.
On 20th Aug 2025 around 4:20 we were shopping at your store when we were approached by one of your employees. To our surprise, they stopped us and began asking for the recipe of an item we brought in—which does not belong to Dollarama. They further engaged in questioning that seemed unnecessary and unrelated to any store policy or concern. At that moment, we felt uneasy, as the exchange didn’t serve any clear purpose and made us question the appropriateness of the interaction.nAs paying customers, we expect to be treated with courtesy and for in-store interactions to respect our privacy. Being asked about non-Dollarama items and their recipes seemed both irrelevant and uncomfortable.
My friends and I got attack by a man inside this dollar store a week or so ago. He chased us around the store and punched us multiple times. The workers watched the whole thing and not one of them called the cops. Obviously I don’t expect the employees to fight the man or anything, but they should have called the cops. They are clearly ill trained and unfit to handle situations. I had to call the cops after getting attacked, and the police could’ve been there much sooner had the workers called the cops during the chase. Horrible experience and I’m disappointed in how people treat others these days.
I love Dollarama. The store has everything. There are items I would never have thought of. It is very neat and well stocked.
This dollarama is robbing people, it has to be reported to police asap!nI bought 4 seat cushions, on the tag it said $4d, and when I went to pay I noticed that my receipt charged $4.50.nI asked the manager 2 minutes after this incident for my money back, she was very aggressive.nShe returned me 0.50 of the stolen value of 1 cushion, the other $1.50 from the 3 overpaid cushion, she said that dollarama does not do returns and that she did me a favor to return it.nnAlways check your receipt at that store!
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