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Reviews, get directions and information for Dollarama

Dollarama
Address: 2929 Barnet Hwy, Coquitlam Centre Mall, Coquitlam, BC V3B 5R5, Canada
Phone: (604) 464-2833
State: British Columbia
County: Greater Vancouver
City: Coquitlam
Zip Code: V3B 5R5


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
If you want to be in and out don't go here!!nnIt's clean but hire more staff to cater to the high demand of the products in your store.nThere shouldn't be a line up and all self-check is out. Hire staff to work when your machines are out.nThe staff are doing their best I'm sure.nI would prefer to go to a further location.
This location is pretty decent. They are located on the outside of Coquitlam Centre Mall beside H & M. They seem to have a lot more stock now then they have in the past. There is usually only one cashier working and in the evenings I have never seen anyone working the checkouts. There are self serve check outs which are great. Staff are not friendly at this location. I have never been greeted by any staff or asked if I need any help finding anything.nThey could really freshen up on their customer service skills.
I don't care if the product or price is good or not when service was horrible today. Today we asked one of the employees if we could attend the restrooms at the store and they seemed to agree after which they were sending us back and forth to talk to the person at the counter and once after 10 min they let us in somehow they came back right away rudely unlocked the door with their key and violated my privacy. No apology and no comment followed. Very strange and unprofessional behavior imho.
They need more staff even if it's a quiet time!!! Visited around 11AM on Monday. Tried to do self check out-it went wrong-waited but only one elderly lady working at the till with 3 people in line, can't help me-looked around other machines-they looked all messed up by these people in line at the till, it all flashing red light for an assistance-I lined up at the till too not to waste any more time-then that lady accused me that if I started at a machine but paying with her!?nnWent back recently,nThe same poor lady is working alone on Saturday afternoon. This time, she disabled all the self-check out machines so all the customers painfully being patient to pay with her.
They are taking the self check outs out, yet they only have 1 cashier even with a giant line up, what a terrible decision. If theft is a problem, then have 1 staff member watching customers at the self check outs instead of removing them. Just terrible.
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