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Doctor's Office the/MCI Medical Clinics

  1. Scarborough
  2. Scarborough Doctors

Reviews, get directions and information for Doctor's Office the/MCI Medical Clinics

"MCI The Doctor’s Office is one of the largest medical clinic groups in Canada. Services include Family Practice and Walk-In Clinics, In-House Specialists, professional staff including Nurses, on site lab, and additional services such as Occupational Health, Physiotherapy, Medical spa and dental services* all additional services vary per clinic.Choose MCI The Doctor’s Office as your first choice for healthcare. MCI is committed to offering you 365 days of medical care, including extended evenings and weekends. Visit our convenient 25 + locations in the Greater Toronto Area and Calgary!Check our Live Wait Times Online.We try our best to accommodate every patient before closing time, however walk-in registration may close earlier."
Address: 3599 Sheppard Avenue E , Scarborough M1T 3K8, ON, CA
Phone: (416) 321-2643
State: ON
City: Scarborough
Zip Code: M1T 3K8


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Reviews
Honestly don't understand all these negative reviews, they make appointments now for walk-ins, so you know exactly when to come so you won't have to wait. Just call in advance and they'll give you a spot, mine was only an hour away from when I called and it was completely empty when I came in. They put me in a room to speak to a doctor within literally 1 minute, and were really nice and polite. The place is also really clean and professional. I will definitely come back here anytime I need to be seen quickly..
Professional and skilled doctors and nurses who removed my stitches professionally and quickly once I was seen. Came in on a Sunday and apparently on the weekend they prefer walk in's to appointments, ended up waiting an hour and a half before being seen. If possible I'd sooner recommend a weekday appointment, that being said I'm glad I came and will likely use this clinic again in the future. I'd recommend it overall.
Don't waste your time going to this awful place. They just care about the swipe of that health card. It's even worse if you are black! This place needs to be shut down. I need my results from my blood test I have to go back in and wait, I explain I am sick and unable to come in, she said I have to come in and put other patients at risk to get sick also. So cannot get any results or help unless I go back in and wait another 2 hrs. Just to get results. Make it make sense.
So fed up with this office. Too bad I'm stuck bc that's where my gp is. The new receptionists have very poor customer service skills. 1 I'm always placed on hold and it's like they forget to get back ti me bc when I hang up after a few minutes and call again they answer. 2 Sometimes they don't say you need to hold...they just say "hello mci" and then I'm talking only to hear the hold sound after....RUDE 3 They take forever and 2 days to say they have my results. I have to legit call myself. 4 When it's time to see the Dr the wait time is ridiculous! I've waited in the room for over an hour one. Most times it's 30 to 40 minutes...and my appointments are always first or second! 5 They NEVER answer their phone Friday or Sunday!!But they're open..... 6 Sometimes they book me as in-person and I'm at home waiting for the Dr to call all day. I said I would like by phone! And....when it's by phone, they set a time but yet my Dr is calling hours after when I'm not available. I then call the office and they say I've missed my appointment..... 7 Their phone often says this number is not available... 8 When I request for my prescription to be sent to Shoppers it's never done until I call MCI like 4 times to remind them. Overall, the place sucks bc of the new people there.
This is the worst office I've been to in my life. It is completely unavailable 90% of the time. Paradoxical answers to questions. Blood test results mean u have to go back to the clinic and WAIT. No booking appointments a day before. Abrupt, always hanging up, no patience. & this is just the secretaries. Don't get me started.
Extrmely slow. Our appointment was for 12:10. its 12:51 and they haven't called us yet. No respect for peoples time. The lady in the caucasian lady in the front is kind but there scheduling is horrible. This happened to me 3 times in the last 3 visits.
Waited hours with a fractured finger. I was finally sent somewhere else for an X-ray. The X-ray place couldn’t get a hold of the Clinic and told me to leave. I went back to the Clinic and they told me to come back in an hour. I went back and waited another hour and finally just left.
This place is horrible. I booked my appointment 3 times and it had been cancelled each time . One day when I booked my appointment at an exact timing and went there, they said the timing was wrong so I had to leave again. The waiting time is too long for seeing a Doctor. I Do not recommend this place.
Worst service. Have to wait a lot of time, but no use for waiting also. It’s better to find other walk in clinic instead of coming here. Receptionists are alao too bad. They are not giving correct appointment.
They didn't accommodate me because I don't have health card and said that they won't be able to send the report. I'm just a new comer here in Canada and willing to pay in cash but referred me to another clinic which is already closed.
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