Very poor experience. Applied online, sent in the requires documents and waited. And waited.
2 weeks later I call and am curtly told "your request was refused". No explanation, no anything.
Would it be so difficult to send a quick email once loan status is confirmed? Saves a lot of time and effort.
8 years ago (03-04-2018)
The took an extra .50 cent on every payment and a took an extra payment at the end of my contract, they won't acknowledge my email and I will file with consumer Protection since I was smart enough to keep the copy of my contract.
8 years ago (05-04-2018)
If I could give a zero review I would. Terrible company and terrible customer service. The lady who spoke to me seemed like she was on her death bed or being forced to do the job. Unprofessional.
8 years ago (18-04-2018)
I was able to get a 500$ once from them however when I tried to renew my loan they gave me a hard time about my address since I just moved. They refused to give me another loan since I didn't have proper proof of address (I gave them my Internet bill and was willing to give my lease). I told them this wasn't an issue for the first time, to which they told me "did you send ID with your address?" I said yes however the address on my ID and the contract they sent me was different since I moved recently. That wasn't a problem then however now it seems to be a problem. Very inconsistent service and policies. Would not recommend if you're looking to get a loan.
9 years ago (01-05-2017)
I have used this company before and I received great service. No complaints. I would recommend them.