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Reviews, get directions and information for Dick's Transmission Service & Repair

Dick's Transmission Service & Repair
Address: 28 Dundas St E, Waterdown, ON L0R 2H5, Canada
Phone: (905) 689-4882
State: Ontario
County: Hamilton Division
City: Hamilton
Zip Code: L0R 2H5


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews
I have dealt for years at Dick's.(really like these guys..... Because I know vehicles I thought it would be hard to rip me off. Years ago I had no oil in my transfer case(Harm said,"Opps,not sure what happened there(!)...it's probably ok...they are kinda tough ya know" Next year the actuator for the 4x4 went again....just around a year. Harm said,"Well, those things can go anytime"(!)(charged me another $250...for another $80 part...that takes 30 mins to install)...no warrantee! Last, but not least...front axle replaced with China box part. [First guy didn' t know of the guarentee.] I said to Harm.,"I asked specifically for USA parts!" He said ,"Well , US/China who knows anymore." I said ,"Fair,...Oh, by the way Can.Tire has one on the shelve for $129 bucks with lifetime guarantee (!)" [Harm said, "This China one is a year."] I said, "Take your time to call around and find a US part ...then we will talk again." He said,"NO !,...time is money" [I guess my money/time isn't worth much"]! I said ,"Well, in 5 mins I found a Cardone brand(USA) with lifetime guarantee for 75 bucks" He indicated that he seen nothin wrong in the product and won' t change. I said,"We will talk again...if I come back".... and so I tried to talk with him recently about the work done a month or so ago...BECAUSE Midas re-checked my front end and said,"Your tie-rods are worn out and your idler arm is bad too,but your Pitman arm is ready to fall off"(!!) I told them I asked Dick's to check the front end and grease it all. They said,"They couldn't have"(! I tried to talk to Harm...he said he was 'done-with-me', and hung up.
7 years ago (01-03-2018)
I took a transmission there to have it rebuilt. When I got the car back, it was all messed up. Transmission was screwed. At first, they refused to release my car to me with it messed up. I offered to pay, but the father refused to give me my car. He told me "You brought it to us, and we have it until the job is done right." I asked him "Do you just guess how to put these transmissions together correctly?" and the father actually said "YES", at which time his son told him to shut up. I told them that they had lost my confidence in them to do the job correctly, and I informed them that it was illegal to seize my car if I was willing to pay the bill. They charged me over $2000 for the "work" that they did on my transmission. I took my car to another transmission specialist in Hamilton that is known for rebuilding. I got a report back with SEVERAL mistakes that Dick's made. One part was actually installed upside down and backwards! It wasn't until I was ready to take them to court that he actually refunded me the money that he charged me to screw up my transmission.
7 years ago (08-01-2018)
Very helpful service. Unfortunately he couldn't machine my flywheel.
7 years ago (19-02-2018)
Everyone in the know, in the area, knows Dick's reputation. When it comes to transmission work, it's THE place. I was first sent there, years ago, by my mechanic, near Millgrove. The local Canadian Tire sends people there ( ask me how I know ;) ). This last time, my tow truck driver ( yep, transmission trouble ) told me that Dick's has the best reputation. As he said "people talk". So.... they don't take credit cards. Another review cut off two stars as a result. Well, guess why... It has Zero to do with their integrity and quality of work. They take bank cards, cash, etransfer ( which is why I am online at the moment ). They are fair, honest, helpful and just plain good at what they do.
8 years ago (24-07-2017)
Well run garage, fair and honest Payment can only be Cash Cheque or Debit No Credit cards
8 years ago (25-08-2017)
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