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Reviews, get directions and information for Diamond in the Ruff

Diamond in the Ruff
"Certified FORCE FREE Dog Training in the Edmonton Area.Diamond in the Ruff Inc. is led by highly sought-after dog trainer and behaviour specialist Colleen McCarvill. We provide industry-leading dog training services in Edmonton and surrounding areas. As one of the first force-free trainers in western Canada, Colleen and her team have helped thousands of dogs become well-behaved, happy pets."
Address: , Edmonton T6H, AB, CA
Phone: (780) 999-2001
State: AB
City: Edmonton
Zip Code: T6H


Opening Hours

Monday: 08:00-19:00
Tuesday: 08:00-19:00
Wednesday: 08:00-19:00
Thursday: 08:00-19:00
Friday: 08:00-19:00
Saturday: 08:00-19:00
Sunday: 08:00-19:00


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Reviews
My dog and I were way out of our depth when we started the dog therapy training course with Diamond in the Ruff. I have a very friendly and enthusiastic dog who kept pulling on the leash to go meet all the other people and dogs in the room, when she was supposed to be sitting nicely beside me. When we did get close to the other people, my dog would often jump up on them. I love my dog's enthusiasm but I did not have a good handle on her behaviour. I thought to myself, it's going to take more than 7 weeks to change these pulling on the leash and jumping up on people habits. Over the 7-week course, the trainer, Colleen led classroom activities designed specifically to address the needs of the dogs and humans in the course. I learned so much from Colleen's demonstrations and guidance. By the end of the course, my dog was able to sit still at my side, loose-leash walk by my side, stay and come on command, not jump up on people, plus a number of other tricks we learned. This course has enriched my relationship with my dog and made going for walks and visiting with people so much more enjoyable for both of us. And we graduated as a certified dog therapy team! I'm so glad I took this course and I'm so proud of my sweet dog. I look forward to volunteering in the community as a dog therapy team.
Colleen loves dogs and uses fear and force free methods to help dogs and their humans learn and to establish positive, life-long friendships. She doesn't just train companion animals pets. She also has programs for emotional support animals, therapy animals, and service dogs. She has a soft heart for all creatures, is well educated and has the experience to help families who want the best start for their new family member or who need help to help an anxious pup feel more comfortable and at ease.
I took my dog to puppy classes and then to therapy classes, I can’t even tell you how amazing the experience was. Colleen has a wealth of experience and knowledge and is so supportive. The whole experience was so very helpful and I am grateful. I have my new puppy enrolled and can’t wait to get him started. The emergency recall is truly a lifesaver! Thanks Lianne
Colleen and her team are amazing! My pup Sasha and I bonded during the classes, and Sasha learned good behavior through positive reinforcement! She loves being a good dog and I love being with her! Sasha will now provide lots of loving healing through her pet therapy.
Unfortunately I did not have a good experience with this trainer. They were recommended by someone and I read the reviews and signed up. From the beginning it was chaotic. Was given the wrong start date, then the first class a lot of time taken by trainer talking, was told what we would learn . At the end of class had one skill to practice plus the emergency recall, which is stressed numerous times . During the next few sessions we had different trainers , different styles . There seemed to be no lesson plan at each class and due to the confusion my classes were not finished by the time we went on vacation which did not happen. A lot of class time was eaten up by individual problems that I feel should have been dealt with outside the class. I’m sorry but I would not recommend this course for your dogs, I have not completed it and don’t really want to as the make up classes will be with a new set of dogs, and if it’s anywhere near as disorganized as the others I don’t want to go. There just did not seem to be a good lesson plan or follow up at next class. Also I personally did not have great response to my emails. Sorry, I hope that the classes get better as Colleen is a very nice person and does love dogs
When I came to Diamond in the Ruff I had a very fearful puppy. I grew up walking dogs with a choke chain and until I met Colleen and her team I didn't know any different. Despite my dog running out the door on the first class, I was reassured this behavior can be resolved. Using positive reinforcement, my dog Becky has overcome so many obstacles related to anxiety, overall fear of the world, resource guarding and allowing me to cut her nails. I recommend DITR to anyone that genuinely loves their dog and those who can understand that animals have feelings too. In order to get the most out of this training you must put yourself in the pets shoes. Colleen and her team care about their clients. Despite your frustration and anger towards your pets behaviors, they will walk you through it and give you tools for success.
We had the best experience working with Colleen! We took our dog border collie x australian shepherd through one session of private training, puppy class, and therapy class all with Colleen. She, and her wonderful helpers during the classes, helped our family to learn how to train our puppy effectively and with all positive behavioural modifications. The classes are just as much about teaching your dog to be a good canine citizen as it is about training you to be a good and responsible dog owner. Before starting training with Colleen, I was unsure about whether I would be able to handle such an energetic and hyper dog. After leaving the classes, I am confident that I can redirect any negative behaviours into positive ones. I could not be happier with how my dog training has turned out and would recommend anyone and everyone to bring their dog to train with Colleen.
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