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Reviews, get directions and information for Dial-One Electric

"Dial One Electrical Services provides residential electrical services and commercial electrical services and over 37 years of experience in the Austin, TX area."
Address: 39262 Fingal Line, St. Thomas, ON N5P 3S5, Canada
Phone: (519) 637-9940
State: Ontario
County: Elgin County
Zip Code: N5P 3S5



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Reviews
Brian and crew were both extremely professional and polite. They worked at an incredible pace splitting the workload to make sure things are done both well and precisely. I had smart switches installed across my home and I could not be more pleased with the services!
When I was calling around to get a quote from various electricians, Dial One was, by far, more responsive than anyone else we called. We had them replace the main panel in a house built in 1960, as well as ground some outlets and install GFIs. With each appointment, everyone arrived promptly and all of the employees were friendly and pleasant. The work was done well and the price came in under the estimate. The electricians were good about cleaning up after they were done and were very respectful of our belongings and property. I would certainly recommend Dial One to anyone looking for an electrician.
Working with this company was a pleasure. They were courteous, prompt and did what they said the would do when they said they would do it. Every person I interacted with was competent and worked with me as if the job they were doing for me was as important to them as it was to me. These days you don't normally find contractors like this. I can't say enough good things about them. On top of great service, their pricing for doing a custom job of hanging soffit lights on my office building was done at a reasonable price.
Omg. These guys are simply amazing! Tom, the tech that came by to do work for us, was beyond amazing. He showed up at 9 and worked straight through till 6 PM pointing out several issues that were both electrical and other items to note about the new home we purchased. Recognizing I was new to the area he gave me phone numbers that would help me with problems that I have as well as gave me great suggestions that would save me both time and money. I expect somebody to just come in and blow through the 405 items I needed to be done. Tom did much more. He absolutely cared about the work you did and we found something wrong he would take care of it even though wedding on my list to be done I expected somebody to just come in and blow through the 4-5 items that needed to be done. Tom did much more. He absolutely cared about the work he did and when he found something wrong he would take care of it even though it wasn't even on my list to be done. As an example, he reprogrammed my fan so the remote control would work. Who does that?? I can’t say enough about Dial One as an organization and Tom as a technician! Highly recommend these guys!!
Eric Felan and field Electricians Brian Laney and Dustin did an excellent job for a commercial job that we needed on very short notice. We understand many companies are often backlogged and are unable to perform jobs on short notice, so we don't expect Dial One to always be able to react so fast...but we're thankfully that they did this time! We were basically stood up by another electric company that had very poor communication skills, but we won't bash that company, instead we just want highlight how well Dial One communicated with us, promptly came out to survey the job, and then executed the job. Brian and Dustin were professional and had great customer service! The work we needed was to replace 4 old school light fixtures with 6 energy saving LED lights, all on a 33 foot ceiling. These guys were initially willing to do the job on a "short" scissor lift, but at the last minute we were able to rent a 32 foot lift to make job safer and more do-able. Our lights look great and the job these guys did was excellent. I definitely recommend this company and I will reach back out to them for future jobs we may have.
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