Days Inn Cleveland Airport South

The hotel's location was fantastic if you need something close to the airport, and the staff was very cheerful and friendly. However, the room itself was subpar. It was spacious, and the bed was comfortable and clean. However the floor looked like it hasn't been vacuumed in a while (there were crumbs everywhere). There was hair in the shower, on the bathroom floor, and falling from the hair dryer. The continental breakfast was also poor. The waffle batter was too thin and the waffle iron too cold, creating waffles that were undercooked in the centre. Overall, great if you need a quick, cheap bed near the airport; just don't use their bathroom, go barefoot in the room, or expect much from the breakfast.
9 years ago (16-07-2017)

Always a pleasent stay. The rooms are very well kept and the staff is very friendly and helpful!! Would definitely recommend to friends and family!!
9 years ago (17-10-2017)

The pool was not open or working here are the end of July. The shower curtain rod was partially off, they had to come fix it twice before we could shower (2 days). Run down. They say they'll be getting an update soon, they REALLY need it. Felt like a poor side of town place. Breakfast were pretty good.
9 years ago (02-08-2017)

Just leaving. And I must say it was a pretty nice stay. I was reluctant because of some of the most recent reviews. And I always read reviews. I never go by ratings alone or even top name brands. I've stayed in some big name brand hotels and was very disappointed in customer service. Which I'm a big on. And not to mention to my surprise one had bed bugs!!!! So a cheap/ low cost hotel can easily out rank a so called top notch hotel out the box. And Days Inn can easily do that. The desk help especially Lonnie and the customer service was great!! From the breakfast service to the cleaning ladies! Everyone was polite and helpful. The breakfast had a nice selection. Waffles, toast, eggs, etc. Breakfast area was clean. Our room was dated. But clean. No evidence of bed bugs. I always look. Carpet and chair was dirty. Reason for minus stars. But Lonnie explained renovation are in the making. Side note. As a customer I can help. I have great idea's and solutions. Because when I stay at hotels, which is a lot. I take notes from the website, customer service, appearance and my whole experience. So if you like my input feel free to contact me. With your potential. The sky is the limit.
9 years ago (14-07-2017)

The first room we were in had clearly not been cleaned well and smelled of smoke. The shower had mildew in it and the shower head actually popped off when I turned it on. We were moved to a second room that was much cleaner and the amenities (tissues, soaps) were stocked. In the bathrooms in both rooms, the paint was peeling and the furniture was outdated and run down. The TVs, microwaves, and fridges in both rooms were nice. There was trash in the stairway that was never moved in the approximately 20 hours we were there. The front desk staff was helpful and nice. The rooms were quiet and the beds were comfortable. Parking was easy and the area was nice.
9 years ago (23-05-2017)