2/5 – Disappointing Stay at Days InnnnI wouldn’t normally leave a review, but this stay missed the mark in several ways.nnWe were told breakfast was available from 5–9 AM, but when we arrived at 8:45, everything was gone — and said oh it was only too 8:30am but not what we were told. If you’re going to advertise breakfast hours, at least make sure food is available during them.nnAt checkout, I was asked if I wanted a receipt, only to be told I could “just print off my Expedia confirmation.” Not exactly professional. Good thing the stay was under $100, but even at that price point, basic courtesy and communication should be a given.nnThe room was clean, but that’s about where the positives end. The floors were uneven, the bed was lumpy, and overall the place felt tired and poorly maintained.nnI wasn’t expecting luxury, but I was expecting hospitality. Safe to say I won’t be returning.
I can't believe the 5 star reviews for this place. They must have been at a different hotel!. The staff were obviously doing the bare minimum and were not welcoming at all. They looked like they hated their job. My room was so cold that even the mattress was too cold to lay on. There was no thermostat, so I spend most of the evening trying to find the right combo of heat and fan speed to make the room comfortable. The door to the room had to be forced open as it dragged on the carpet. Even with ear plugs, the noise from adjacent and room above were jolting. Breakfast room was messy and food was barely warm. I chose this hotels based on the price and 4.4 star review. Bad decision on my part.
Very disappointed. Not Days Inn standard we have experienced in other towns/cities. Outdated carpets, smell in hallways garbage bags were left for three days in hallway, Room 115 had bathroom fan half off ceiling, bulging ceiling tile in bathroom, black mold along tub and dirty grout. Had internet issues as you couldn't have more than one device running. Would not recommend, do not stay here, it's a dump!!
Older hotel but the rooms are clean and the staff is very friendly and helpful, considering the price you can't really ask for more. Breakfast is great and the beds and towels are soft. I always stay here when I am in Drayton Valley.
I have stayed here for the past 2 months for work. The rooms are clean, my bed is comfy. The front desk staff are very friendly and helpful. Breakfast is ready before I leave for work which is a bonus and it's hot and ready everyday!! Pet friendly. Thank you for a comfortable home away from home.
