David J. Bilstrom, MD

I’ve been dealing with autoimmune disease-related illness for 15 years. My previous doctors were incurious and wanted me to simply take a pill to counter symptoms without actually addressing the root causes of my illness. I kept getting progressively worse each year and grew very frustrated. I went to see Dr. Bilstrom earlier this year and realized quickly he was a different breed of doctor - extremely inquisitive, very knowledgeable on autoimmune disease issues and a great listener. I did a comprehensive 31-page intake questionnaire and he ran a series of tests to rule out any and all issues, including food allergens. He took a very scientific approach to my diagnosis and didn’t take anything for granted. When the test results came back, they revealed I’ve been dealing with a chronic viral infection for years that my previous doctors missed. He put me on a simple regimen (without antibiotics) to address the viral infection and today I feel like a new person. I haven’t felt this good since high school. Dr. Bilstrom has given me my quality of life back.
8 years ago (06-11-2017)

I am very frustrated with Dr Bilstrom's office. I cannot get them to answer any phone call, despite the time of the day, nor will they return my calls. Very disappointing!
8 years ago (19-09-2017)

I think the doctor bilstrom is a very nice doctor. He's kind and takes his time when he works with you. I also think he's very thorough. He was able to discover several of the reasons why I was having some of the symptoms I was having. That said the reason I am giving such a low rating is because of the front desk and his receptionist. It is very difficult to get a follow-up appointment. Sometimes is office called to cancel appointments because he is going to conferences or trainings. It would then take at least two months to make a follow-up appointment. If I get sick and have to cancel it will take 3 months to make a follow-up appointment. Trying to get medication refilled can take sometimes up to 2 weeks. I tried to get copies of my medical records and that was a logistical nightmare; taking almost a month. The receptionist cannot problem-solve, I have found them snarky, disrespectful, and rude. It is for those reasons that I have transferred from dr. Bilstrom's office and no longer wish to continue with his practice. Receptionist are the first people you meet in a practice and they represent the doctor. Sad but true. While Bilstrom is a very kind person and I believe very capable, I don't want to continue with his practice because of his front desk people.
8 years ago (09-06-2017)