Dashing Queen

This business doesn’t even deserve a 1 star of how TERRIBLE they were, but unfortunately that’s the lowest I can go. I normally do not go to them but I decided to give them a try since they were so close to my job. Went to get a fill and replace my index finger and as soon as I sat down the worker said “ugh what do you have on your hands?!” Kept commenting on how “manly” my hands looked because of the last nail salon I went too “didn’t do a good job” and how she was going to make them look better which actually was a lie. I HATE my nails! They are sloppy! I asked for rounded nails and they are all different sizes and shapes. I picked a color and she told me “no that’s ugly do this one” and picked out the color rushes putting the color and within an hour my gel nail polish was peeling off. Called and she told me to come back and pick another color she did change the color but again rushed and they are sloppy once again. Told her that one nail was too thick and she sand the spot that was too thick and painted over it so my nail is uneven. I was so upset I couldn’t wait to get out of there. When I was walking out she said “I better not see you again” Within it 3 days the nail she replaced fell off! Called again and she told me to come in. Went in the store and I asked her how long would it take? And she said me why I ask and I told her calmly that this was my third time on my lunch break to come in and get a set of nails corrected which should only take one time if you’re “soooo good” like you kept saying you were. As myself I work in customer service so I knew if I went in with an attitude I wasnt going to get anywhere especially after all the comments so when i went in regardless of how upset I was I simply explained to her how unhappy I was that it is taking so many attempts to get them correct and she asked “if you are unhappy what would you like me to do?” I asked for a refund. When I said the word “refund” she completely lost it! Completely making a scene in her place of business in front of her workers and customers. I asked to speak with the manager and she said she was the manager and I was completely shocked at the way she was speaking with me. Explained to her how I do not understand how she was upset at the work she did. If anyone should be upset it should be me since I spent my money and it took this many attempts to try to get it fixed. Before I made went down to the MANAGER of the business level I walked out. I will NEVER EVER step foot in this place of “business”. I do not recommend this place. I spent time and money to get treated like completely garbage. I totally regret not waiting and not going to Fashion Nails in the oakdale mall where I normally go. Just terrible. My review doesn’t stop here I will be reporting this business to the business bureau.
8 years ago (01-11-2017)

I didn’t even get seen at the salon and the people were rude I asked them how long for a refill and they flat out told me no one can do it right now because everyone’s busy but to come back after five... I probably will never even go back just to get service so yeah they’re pretty rude
8 years ago (03-11-2017)

I am a licensed beautician and this is my take. The salon is somewhat clean and seemed to attempt on sanitation practices with their pedicure. They opened fresh steralized metal tools which was good but they were gonna use an old nail file that was not even cleaned off fiirst could still see the old nail dust on. They did however chamge it out when i asked. All an all the pedicure was decent, did not like the feel of a bag in the pedicure bowl though i understand the reasoning for it with their set up. Looking at the price list and the credentials throughout i noticw they arw offering services that they are not licensed to perform. Therefor i believe they will be reported for that since they are trying to use massages as an upcharge. Nail techs are only trained and licensed to massage from the knee down. All and all this place is fine to attend in a bind but please be aware of what they are doing and offer. Prices are within normal range for services in this field.
8 years ago (07-10-2017)

The services here are very inconsistent. I have gotten wonderful manicures here and ones that I have been less happy with. They do try to make things right if the problem is evident at the salon. They once spent half an hour trying to fix one smudge toenail. While I appreciated the effort I thought redoing it would've taken less time and it was late in the eve when I finally left. The problem I have here is with neck and shoulder massage. I had my nails done beautifully last week, but the woman attacked my neck with the ferocity that I've never seen before. At first it felt good and she asked me to have a 10 minute chair massage. I received such a BAD INJURY from this that I'm still recovering from it and have a hard time using my left shoulder. I'm a doctor and two muscle groups where torn, not strained.
9 years ago (18-12-2016)

Very rude workers I will never ever ever go there again. So unfriendly couldn't wait to Leave! This place doesn't even deserve a one star! 0 is more like it! Terrible pedicure too!
8 years ago (30-09-2017)