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Reviews, get directions and information for Dairy Queen

Dairy Queen
"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 9509 - 68th Avenue , Grande Prairie T8V 7X8, AB, CA
Phone: (780) 402-2008
State: AB
City: Grande Prairie
Zip Code: T8V 7X8


Opening Hours

Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00


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Reviews
I just have to say they made the most beautiful ice cream cake for my daughters birthday. The writing and picture was perfect. You can tell they put a lot of time in to the detail and presentation. Thank you!
We waited in the drive through for 30 min just to order and then once we finally did they messed up our order and we waited at the window for almost 15 more minutes. Unacceptable for 2 ice cream sundaes. They also were rude, students rolling their eyes when we asked them to make our order the way we ordered it.
Haven't been there for quite a long time, but it was still good.Food: 5/5
The worst customer service we’ve ever experienced in so called “fast” food. The staff is almost always snappy and rude, and they can’t even make sure all your food is in the bag. When you call, they offer no solutions to fix THEIR mistake. 0 stars if we could. We called about a burger that didn’t make it into our bag and we were told we could come back right then, or have a nice day.
Amazing front staff , patience and kindness go a long wayFood: 5/5
The staff is usually friendly, but it’s very frustrating that over the past few months the scanner for DQ loyalty points isn’t working at drive thru. Can someone fix that please? I want my reward points!!
Asked for Oreo mocha fudge blizzard with extra coffee, lady handed me a blizzard barely mixed extremely white I go back through the drive through to ask for a replacement as that was not what I asked for and that blizzard wasn’t for me. I was very kind at first and I said excuse me I don’t normally complain but this ice cream isn’t mixed properly and I don’t think it has extra coffee and she said i put lots of coffee in it so I replied with it’s just very white and not what I asked for and my dad isn’t going to be pleased with this ice cream. She told me to go to the window where I would swap ice creams with her and she looks at the ice creams amd says hm look the same to me I’m so mad extremely rude and sassy staff.
Come on guys what are you doing? There’s people who don’t drive that want to sit inside. Construction really since Since April! Really. I was told it would be reopened in August wake up guys
Longest drive thru waiting times of any “fast food” restaurant I’ve ever been too. The worst customer service was tonight got off work at 9:30 and was told they didn’t serve past 10 even though I was waiting in line since 9:42. Perhaps moving the ordering box to the beginning of the drive thru lane would be better so customers don’t wait 20 minutes in line to be told you are no longer serving. I will only go to the Dairy Queen on 100st from now on!
I'd give ZERO stars if I could!! Looked this location up online and saw their hours etc. Drove all the way over there to find out that they are closed for construction and only the drive through is open! So.... considering that I can't pick out a cake in a drive thru I left without a cake! I will NOT ever support this location again!!! I've now had time to look through the reviews on this page and it's VERY obvious that the "manager" who responds to bad reviews just copies and pasted the exact same lame answer to everyone!! How about actually fixing the problems so you don't continue to get all these bad reviews?!!!
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