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Reviews, get directions and information for Dairy Queen

Dairy Queen
"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 401 W 1st Ave , Toppenish 98948, WA, US
Phone: +1 509-865-4019
State: WA
City: Toppenish
Zip Code: 98948


Opening Hours

Monday: 10:30-21:00
Tuesday: 10:30-21:00
Wednesday: 10:30-20:00
Thursday: 10:30-21:00
Friday: 10:30-21:00
Saturday: 10:30-21:00
Sunday: 10:30-21:00


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Reviews
Their sign has always said they close at 10PM, I Called twice before driving 20 miles to confirm they would be open because they have done this to me before. I pulled up to the speaker at 9:40PM and got no response, I pulled up to the window and the employee was just standing there “cleaning” acting as if she didn’t see me and my friend in our car.
Customer Service is dead. 1 employee was on the phone. Then they turned off the drive up lights 20min before they closed. Just another tactic to detour customers. Ordered banana split and half the banana is missing. Menu Pictures are definitely misleading.
They gave me the two parfaits and had me pull into the waiting spot, 30 minutes later they gave me my four blizzards, which were already melted when they handed them to me. The manager didn’t say and thing and walked away.
They are getting very bad , last time the typist in the 4 strip chicken strip basket the bread was not even toasted it was in half but broken, and we didn't even get gravy. Last well they didn't have bananas for the banana split, they said if I wanted it without the bananas lol. I ordered a banana split today 6/24/22 literally the banana split only had 2 strawberries and a splash of pineapple, they're getting worse every day. So ridiculous paying so much for 2 strawberries and half of a banana.
Cheeseburgers are tasty. They have a full meal with dessert for $7 either chicken strips or cheeseburger. The Oreo cocoa blizzard is delicious Food: 5/5
I felt like a chicken strip that had been sitting in a hot food display at a gas station for far longer than it should have. I really could have taken myself into the bathrooms that were pleasantly more cooler than the whole place. That should tell you how warm it was in there today. Please fix or adjust your air conditioning.
We were served sour ice cream. It was so sour we just threw it in the trash! 8/23/22- we tried this place again for some reason. And yet again disappointed. They got all of are blizzards wrong. We got cold chicken basket and fries. And by far some of the worst employees to work anywhere. They are a bunch of little kids. You got little boys working their hitting on the girl employees while they are taking orders. The girls are rude! The boys are clowns. Need to hire new employees or retrain. Definitely not going back ever again!!!!
The staff of 2 was VERY overworked! They were so short staffed, but they did everything they could to keep the place running. Kudos to those two young men. They had to shut down one door to funnel customers in the main door and still stake care of the drive thru. Eventually they were so bombarded by customers they had to shut both doors and simply do the drive thru only. I respect these employees, they did what they could and they both deserve a raise.
We went to Toppenish drive tru and got a banna split with pinapple that was sour spoiled bananas were black with only a small slice of strawberry. Bad customer service. I was very disappointed. I will never go again! Not worth my money.
Took around 45 minutes to get us our food, we had to go up to the counter and ask them for it since everyone who had ordered after us was getting their food and we weren’t. All the food was cold and it seemed it had been sitting there for a while before we got it.
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