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Reviews, get directions and information for Dairy Queen

"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 1655 Superior Ave , Cumberland 54829, WI, US
Phone: +1 715-822-2536
State: WI
City: Cumberland
Zip Code: 54829


Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00


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Reviews
Great Dairy Queen. Staff are very friendly staff everything is delicious.
These people can't make a blizzard! I got a turtle blizzard. It was like a milk shake with pecan flavoring. No chunks of chocolate or pecans. Every time I go to this dairy queen it seems they do not know how to make anything. If I had wanted a milkshake, I would have ordered one. The Dairy Queen in la Vale makes them properly. These teens need training.
Very busy on a Friday evening. Service was prompt and courteous. Highly recommend placing a tip jar on the counter and by the drive-thru window. For the 5minutes that I waited in line. The four women working never stopped moving. It was one order after the other.Food: 5/5
DQ has some very good Milkshakes and Sundaes. Their Blizzards are so full of crushed candy, the service was good and very quick. It's our go to ice cream place.Food: 5/5
Had to wait a long time and the workers were very depressing and their attire was pathetic. The tables, everyone of them were dirty. I had to go and ask for them to clean up a table for us and when she came to clean the table she handed me some napkins to wash it off. I was getting upset and sat down and I didn't have any napkins so I went and asked for some and she said she would bring me some napkins in just a minute so she came back into the dining room and filled the napkins dispenser and then she went back to the kitchen and didn't say a word to me so I didn't know that she had filled them up so I went to ask again and then noticed finally that she did bring them out but didn't let me know Laziest working crew I've ever seen
My last trip there I ordered three things before they actually had it in stock. When I did get it the ice cream was leaning sideways half way off the cone.My most recent trip was in the Drive-Thru with 1 other car in front of me. I sat there for 5 minutes, instead of having the person pull into the parking lot while preparing their grill order they simply just let the line of cars get longer. Hot food orders should be brought out to the customer if it's going to take more than a few minutes. Nobody should have to wait 5 minutes for 2 blizzards . Unfortunately once you're in the Drive-Thru Lane there is no backing out especially if there are other cars behind you. So you don't even have the choice just to leave
Never had a bad experience at this DQ location. Although do to staffing issues, wait time at times will be a little longer. But even with the longer wait time, food is always hot and fresh! I'd rather wait for fresh hot food then be served cold undercooked food.
Sadly, we will not be returning to this Dairy Queen. After several "we'll try it again"s, we continuously were disappointed with poor food and service. This was once a favorite local restaurant of ours, but within the last 6 months, the service has lost it's cheerful friendly attitude and the food quality has terribly declined. Today, after a long wait in the drive thru with only ONE customer ahead, the dreamsicle ice cream cone I had ordered was a melted, sloppy mess. Let alone, I paid for a regular size cone but was given a kiddy cone. At $15 hourly wage that is advertised, I would hope they could hire more competent staff.
None of the 4 or 5 ladies working were manning the register, so I was not able to order in a reasonable amount of time. Couldn't speak to the food as no one greeted me or offered to take my order.
This location lets their beef patties sit out for hours after lunch. This has happened to me multiple times. I've ordered at lunch when the patties are fresh and I can tell the difference. It's 3:00 pm and I have a burger that tastes like char in front of me as I type, how many hours did it take for it to taste like that. Very disappointing from a place I go to regularly.
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