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Reviews, get directions and information for Dairy Queen

Dairy Queen

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This Dairy Queen Store is located at 102 Bangor St in Augusta, ME.

Address: 102 Bangor St , Augusta 04330, ME, US
Phone: +1 207-623-1508
State: ME
City: Augusta
Zip Code: 04330



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Reviews
I ordered an ice cream cake for a relatives birthday. It looked great, was written on, and tasted really good. I will purchase again. Tonight, we had our first Blizzard of the year. Turtle cluster..yummy. pecans, chocolate, vanilla ice cream. Also, a Resses peanut butter blizzard. Both are so good. The young girl who took our order was very pleasant and helpful. The young man who made them and handed them to us was also very nice.
The Heath Bar blizzard is my favorite, it's cold, sweet and crunchy. The young man serving us was friendly and efficient.
Been here twice in last 2 weeks service slow and they have messed up my order both times. They corrected their mistakes cost more time.
The customer service has really gone downhill. I went for the first time in years with my 2 kids. At the risk of sounding like a Karen: after taking our order, the girl gave me my card back & turned & walked off without saying anything. I ordered 3 small blizzards, the first 2 were blended until they became milkshakes & by the time we got the 3rd one, my daughter & I were drinking ours instead of eating them. We got like 1 napkin each & no lids. I didn't think of lids until we were already driving away, when the cups were spilling melted ice cream everywhere. Just a few years ago, they would always ask how blended you wanted the blizzard & offer or even just include the lids. I'm sorry, but $15+ is too much to ask for 3 small ice cream soups. They weren't even busy.
My wife and myself have not been to Dairy Queen in a long time as there are not many in the immediate area we stopped by this location in Maine and the ice cream was the way I remember it to be from when I was younger and would go to when I was growing up on Long Island. Their prices are very reasonable for what you get I had the Mint Girl Scout Blizzard and had a large size and the price was right for what I got. I wish that there were more locations around today like there used to be. If you have a family and want a reasonable place to stop for ice cream and your on the road out of state then Dairy Queen is the place for you.
The staff was very friendly and took an order quickly and efficiently. Was also pleasantly surprised that they had a "pup cup" and was treated to a free version of one after inquiring about an extra dish to give a portion of my dish to my dog.
Very disappointing! Long wait for a not so eye opening desert. We ordered a hot fudge Sunday with extra hot fudge, and they gave me ice cream in a dish with hardly any hot fudge? And what about whipped cream, nuts & a cherry? That must be a budget cut!
Ice cream was awesome. I got chocolate turtle blizzard, and my daughter got the cheesecake blizzard. and oh, my they were delicious. will be going back again.
Customer service wasn't great. I got the feeling that all the employees would rather be somewhere else. The blizzards were melted partly and all the Oreo was on top and the rest was just vanilla soft serve.
Every in our family agrees, we want ice cream cake for our birthday and DQ still makes the best one! Ordered a cake from this location for the first time and the staff was so upbeat and helpful. Seems like they really enjoy their jobs!
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