D Z Electric

Long review. In brief, wrong services were provided. Incorrect diagnosis made. Electrical fire occurred and no one was sent to check on the house or work they did. Full review below Was having issues with power surges and our electrical heating. Called DZ. They were initially quick to respond and did come in a timely manner. They came and gave their diagnosis and for the next week everything seemed okay. Then the issues began to start again. No heat and surging power. We were told it’s not an electrical issue but they were willing to send someone again. We were told a fuse blew from the plumbing issue and we’re charged $450. This trip we went to the store and bought the fuse ourself, and the company physically put it in. No other work was done. Again we’re told plumbing problem and we had contacted a plumber who would come in two days. Two days later we returned to a basement filled with smoke and an electrical fire. Fire department was called and DZ notified. We were once again told by DZ this is not an electrical issue. No one was sent to check and make sure that was the case. No one checked later in the day to make sure everything was okay. Fire department was confident it was an electrical issue and so we contacted a new company as DZ was adamant it was not an electrical issue and would not send someone until a plumber came to evaluate and confirmed it wasn’t a plumbing issue. Again, after an electrical fire just occurred on the parts they were previously working on We called a new electrician. Diagnosed the problem and agreed the initial issue was missed. The plumber came and replaced parts that DZ charged us for since they fried in the surg that was caused by the initial electrical issue. Plumber agreed it was all an electrical issue. Multiple visits later our problem is resolved but DZ still refuses to accept the issue as an electrical issue. While initially responsive, they are now harder to contact and defensive. Would highly recommend a second opinion before using this company. There were multiple charges with no solution. There was no one to check the work after a house emergency that could have turned into a disaster.

This is our 2nd time utilizing DZ and as before they did excellent work at reasonable prices. Replaced electrical panel, brought appliance wiring up to code, installed new smart thermostats and some other switch and lighting items. On time, neat and professional. Highly reccomend!