CVS Pharmacy

My concern is the pharmacy. Prior to covid, it preformed poorly. I stuck with it during covid, but the performance slid down hill quickly. The current performance continues to slide. The periodically close during posted hours, making picking up medication difficult. "They" say they are poorly staffed. It is one excuse after another for not operating efficiently. They do not assume ownership of their issue, and therefore, do nothing to rectify the problem. Customer service is not a priority.

I went in on a Sunday, pharmacy was closed but I needed something over the counter that was locked up. The most sweet, kind, helpful woman working there helped me out. Thank you if you see this

Napanee, IN CVS Treated as a seeker for filling uncontrolled prescribed meds. Closed random days through the week and can’t put a sign on the window. Their window gate has been broken for months so they look closed even when they’re not! Waited 20 minutes yesterday before calling the store and apparently it takes a pharmacist to write a “closed” note. Today their “computer system is down!” They don’t care if you get your meds but don’t pick them up and they put them right back. No winning here.

Everyone here CVS is really nice and helpfull they always have good deals especially if you go to the app or have your CVS card I've never had a problem with the pharmacy they are a little slow with prescriptions but if you go on your app and expedite the prescription they make it immediately like a lot of places who are understaffed you just have to be patient it takes time

I have always loved this pharmacy. They'll work with you and treat you with the same respect and patience you show them. Recently they're hardly open. I'm having some health issues by not getting certain prescriptions on time. They used to have a stable staff and things were great but now there's hardly anyone there. When they are there they're overworked and pushed by customers. I think this goes beyond CVS but I just want the problems fixed.

Mark and Nicole are phenomenal, they keep our Nappanee store intact!!!5 Stars all the way

Although I feel bad for the staff, this entire store needs to shut down. They clearly do not have enough employees, and the pharmacy has gone downhill—to the point they are rarely open. It is incredibly frustrating to go to pick up meds and see they’re closed when they’re scheduled to be open. Honestly, this CVS needs to give up. My advice to anyone looking to get prescriptions there: don’t. You’ll be wasting your time more often then not, and then you’ll be out of your much needed meds.

How hard is it to count pills? I usually get shorted but this time too many. Can’t count meds, say I picked up a script when I never did, and now wouldn’t let me pick up a script until the day of the last dose which so conveniently fell on a day they’re closed. Pharmacist wouldn’t let me pick it up a day early. This CVS just the pharmacy part sucks. I’m switching to Bremens CVS or Martins pharmacy.

I waited more than an hour in line to take a Covid test that was scheduled and was early took it an hour late to prove I was negative otherwise I would of left. I was the 4th person in line. This is the slowest cvs I have ever been to and I will never ever ever return. There were at least 4 people that pulled out of line. If it is short handed. Well not my problem. I just worked 13 hours didn’t wanna wait 1 hour in a hot car. Manager needs to start hiring. . Not very friendly either. Could of at least said sorry about your wait

Sunday November 24, 2019 @ 5:59 pm so i went to my lung doctor last week on Thursday & went to go pick up my two medicines and i went to cvs in nappanee INDIANA & the cvs is trying to charge me $422.99 for both medications; the lady at the drive thru said i didn’t have insurance but i do and i tried providing my insurance card and the girl didn’t want to take it and put it on my file. i have a serious lung condition & i have to have it.