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Reviews, get directions and information for CVS Pharmacy

CVS Pharmacy
Address: 3130 W South Airport Rd, Traverse City, MI 49684, USA
Phone: (231) 947-0868
State: Michigan
County: Grand Traverse County
Zip Code: 49684



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Reviews
This place is night and day compared to the downtown CVS circus. Melissa is the BOMB. She is always so sweet and helpful. Always will to answer my naive medication questions or show me a new solution.
This is the absolute best pharmacy in town. The pharmacists are both helpful, extremely knowledgeable, and kind. The techs are awesome as well and work their butts off. They are always SO busy but you never feel like they don’t care or are trying to rush you. They go 110% out of their way to be the absolute best.
We have pharmacy hopped for years in this town, because we have always received nothing but poor customer service, and such a lack of compassion. Until we found this pharmacy. Every single person that works here goes above and beyond for us. One of the gals knows us by name, my daughter and I are both chronically ill and immunocompromised so we are there a lot, even when I have been in tears and anxious to a point of being snippy on accident, they are calm, kind, and so empathetic. They’ve called around town for us to find us medications they don’t have, called our insurance company to help us, and given us detailed instructions on what to do when something is complicated and confusing. I couldn’t say enough positive things or express my deep gratitude in mere words. You all are making a difference in our lives, every month, and sometimes more. We adore you, and you’re seen and so appreciated!
On May 4th and June 10th, Melissa the pharmacist, provide excellent service. She promptly returned my voicemails and courteously answered questions about my monthly prescriptions.
Gary gave me one of my worst customer service experiences I have had when dealing with CVS. I am ok for things that people can't control like when medications are not in stock or take longer than expected to come in but when you can control how you communicate with people and chose twice to be disrespectful, I can't look past it. We frequent Target regularly so CVS is convenient but we will no longer use this pharmacy.
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