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Reviews, get directions and information for Cross-Town Motors Roblin Ltd

Address: Russell, MB R0J 1W0, Canada
Phone: (204) 773-6595
State: Manitoba
County: Division No. 16
City: Russell
Zip Code: R0J 1W0


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Amazing customer service by Jana, Colin and the rest of the team! We have had nothing but positive experiences when dealing with Cross Town. They have continuously gone out of their way to help make the process of purchasing a new vehicle easy for us. Thank you for your care and friendly service!
Amazing staff and customer service! I was on my way to Saskatoon when my dash started lighting up. I pulled in here in hopes they could take a look and see if I could make it the rest of the way. They checked it out and found two issues that had to be fixed immediately. Despite it being just before closing on a Friday multiple staff went above and beyond to stay late and help me get back on the road. I made it to my destination with no more issues and couldn’t have appreciated the service more!
10 Stars! You don’t know how good it feels to have a local dealership that you can TRUST, that you can RELY ON and that will truly LOOK AFTER YOU from the purchase to the after-sales service. If you haven’t dealt here yet or given Cross-Town a chance, you should - you won’t be disappointed!! 10 Stars!
Excellent customer service. Jana has an eye for detail. I felt Colin and Jana both listened to what I was looking for and helped me find just the right vehicle.
Bought a truck from these guys, and I felt ripped off. I bought this truck without seeing it in personI'm from Ontario partly my fault but I thought it was a good deal, was told the truck was in "mint" shape except the tailgate had a small ding, I could live with it, no big deal, me and my wife dropped are daughter at her grand parents and we hit the road for an 8 hour drive to meet in winnipeg to pick the truck up, as they drove the truck into the parking lot I could see what looked like water, thought it was just water from from AC I did ask about it, they told me there mechanic checked and it was all good. And this is where I should of clued in I was being screwed, once looking at the truck I realised there was damage to the one side def not "mint" shape the windshield was cracked, ding on the tailgate was bigger then explainedagain I guess this is my fault for not speaking up but I drove 8 hours to pick a truck up and wasnt leaving without one as I needed it for work the next week. So we set out to drive home, check engine light comes on not even 5 minutes outside winnipeg, call the sales guy he says to go to steinbach and go to the chevy dealer there, we bring it there they tell us it's the Diesel exhaust fluid that's leakingnot the water from the AC like we were told and the part was on back order, call the sales guy again, he didnt know what to do, this is really where I should of walked away from this deal but I really did need it for work, I told the sales guy to get his mechanic to remove one from another truck and bring it down, it took another day, another night in a hotel, which they never offered to pay for another day of food, by the time they brought the part and got it in we now had to drive in the dark. Once home and had time to actually look over the truck, I realised there was scratches and nicks all over the place they covered up with touch up paint, and I'm not talking a couple nicks here and there the amount of scratches was actually ridiculous, I kept the truck for awhile but it was in and out of the shop and always 6 weeks at a time, and it wasnt an old truck, 2016 Chevy Colorado. I just traded the truck in and took a huge loss because of how bad the paint was. Would not recommend this dealer to be transparent about anything.
Great service and friendly staff. Had a great time there, twice I had my 2019 GMC Terrain serviced. They can improved the waiting lounge though, its really hard to watch the tv sideways.hahaha
They are wonderful here! I wouldn't consider buying a vehicle or having it serviced anyplace else. Very fair and considerate service.
The customer service here is top notch. A great group of people who really take care of you. I will only buy my trucks from Cross-Town!
Special Shoutout to Jarrett and the service team for assisting me and my wife! Cheers from Dauphin
Great service, friendly staff and competitive pricing all found locally! Highly recommended.
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