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Cronkie's Cab Company

  1. Prince Edward
  2. Napanee Taxi Stand

Reviews, get directions and information for Cronkie's Cab Company

Cronkie's Cab Company
"Cronkies Tours Plus is your local transportation service.Whether you are looking to get from point A to point B or you want to experience the adventure of our local wine tours, we offer a service that is sure to satisfy your expectations.Cronkies Tours Plus seats one to fifteen passengers."
Address: 209 Tripp Rd, Picton, ON K0K 2T0, Canada
Phone: (613) 476-7678
State: Ontario
County: Prince Edward County
City: Prince Edward
Zip Code: K0K 2T0


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Reviews
This will be my second year booking a driver from Wayne at Cronkies. He goes above and beyond with finding us a driver, his drivers are friendly and fun, and all around provides excellent customer service. I highly recommend calling Cronkies to use their services.
Cab was late by over 30 minutes had to call 2 seperate times to confirm pickup. He had an issue putting our address on the phone. Was using pen and paper to write the next pick while driving us. Felt unsafe and unreliable.
I was in Prince Edward County for the first time this past weekend for a Bachelorette party. We had pre booked cabs for our party of 12 with Cronkies months ahead of time. We did this to ensure that our only night in PEC would go smoothly for our bride to be. When we got picked up 20 mins late, one of the vehicles window wasn’t functioning, so we had a 30 min cold and windy drive to the bar. The worst part came when we were supposed to be picked up with 2 vehicles at 1am. This reservation was confirmed on 3 separate occasions to ensure a timely arrival back to our Airbnb. When the cabs didn’t arrive after 15-20 mins, a polite phone call was made to check in on the status of our rides. This is when Tracy from Cronkies told us that we were idiots when we were simply trying to ensure we were getting picked up from the middle of nowhere. From then on, Cronkies drivers refused to pick us up as they were agitated from us calling to check in with them. They informed their drivers to specifically not pick anyone up from our party. Thankfully the owner of the bar assisted us and called another company. Because of this incident, it put a huge damper on what was our perfect day for our bride to be. We waited in the cold until approximately 2:15am for another company to get us. This is my first review as I feel a need to warn other bridal parties not to rely on this company for transportation. If I could give this review 0 stars, I would.
Unfortunately, I can't rate 0 stars, otherwise I would. When I called, I was told it was a 20 minute wait. No problem. 45 minutes later I call to check, and was told it would be 15 minutes more. Waited 20 before the car showed up, and because two couples were waiting for a Cronkies cab and were headed to the same place, the same driver took both of us. On arrival at our destination, he insisted that we each pay the full fare, instead of splitting it $50 for a 10 minute drive. We said that's not fair, and so he suggested we get out and walk. So we did. This is not our first time putting a lot of money into Cronkies' overpriced transportation, but it will be our last. I'd suggest you find someone else to drive you around the county.
For everyone leaving bad reviews please read the business. This is not a cab company. Cronkies tours plus provides tour services in prince Edward county not personal can runs. They pick up couples or groups of people and transports the group to wineries or stores of their choice.
0 STARS, But it wont allow it. DO NOT USE this company.... Myself and 2 friends were in PEC for the weekend. After a long day, and biking to our destination, we decided to take a taxi back to our rental. We called for a taxi and they said it would be about a half hour Fair enough 1 hour later we called again, and the dispatcher said that they had been there and no one was outside. We were outside the whole time. 1/2 and hour later the taxi showed up. When we got to our destination, which was about 15 km, so a ten minute ride, he said it would be $50.00. We were all in shock. We expected $15.00 maybe $20.00 max. But $50.00? At this point, the driver of the cab got very angry, and said he didn't set the rates that the county did. we researched that, and it should have been about $17.50 It was a very uncomfortable situation for us. I feel this company takes advantage of tourists. Our fault for not asking beforehand, but $50.00 could get you pretty far in the city of Toronto.
I would give this company 0 stars if I could. After reading some of the reviews I see others had similar experiences as us. We called the dispatcher to book a cab ride for the following morning that was 12km away from us.The dispatcher she was a female, don't remember her name told us it would be 60$. We were shocked. When I calmly and politely asked why it was so much, she very rudely didn't really explain and said something along the lines of "That's just the way it is". I tried to clarify once again as I just didn't understand why a 12km ride was 60$ , even stating "Sorry I'm not trying to be difficult I just want to understand the reason for the cost" she started YELLING back at me "I've lived in the county my whole life and this is the way it is" among other things that still failed to answer my basic question. Very uncalled for, never experienced worse customer service in my life. We ended up booking with The Taxi Guy and they charged us 40$ for the same ride, were extremely courteous and did finally explain why the reasoning behind the fares. Would NOT recommend Cronkie's.
Cronkie’s cab co was the perfect choice for our wine tour around the county. Malcolm picked us up right on time from our accommodations in Picton. He drove us around to all the wineries on our list and was nice enough to be our personal photographer for the day. When our dinner plans got delayed, he was very accommodating and picked us without complaint. He was very pleasant and at some of the wineries, he was even able to expedite our tastings because of his connections! He also would load up all our wine into the car while we were finishing our tastings. I would definitely recommend using Cronkie’s Cab Co if you want a budget-friendly, reliable, and professional service for touring the county.
If I could give zero stars, I would. DO NOT USE THIS COMPANY. My 2 friends and I called for a taxi and were told 30 minutes. After an hour, we called back to be told a taxi came but we weren't there so they left. We had been the only people sitting in the parking lot of the winery for the hour - no one had come. They said they would "re-send" a taxi. After another 30 minutes, one arrived. There was no meter which we did not expect but didn't think much of. Upon arrival of a 10 min/15KM drive we were told the rate was $50! When I questioned the driver, it was like a switch flipped and he got EXTREMELY aggressive with us immediately. As 3 women it made us all very uncomfortable. He blamed the county in his tirade for the prices - which we looked up and was an utter lie. This company overcharges out of towners, intimidates customers - because they know there are limited options. I was disgusted and appalled. Do NOT use this company.
HORRIBLE. Don’t use this company it’s a scam. They take advantage of tourists. They charged us 35 dollars to go 27 km fine with that, but then charged us the same amount to go 5km because they said “we are paying for them to come out to where we are since they are located in Picton”. On what planet does that make sense - the whole business model of a taxi service is to do exactly that?? Even better, the driver said he had just dropped someone off down the road from where he picked us up - so if he was already here why did we got charged the “coming out to where you are fee”?Also, since this is their way of doing business, don’t wait until we are at our destination to tell us of this outrageous fee. We would have easily just walked the short distance and saved the 35 dollars. The driver was rude, drove like a maniac and was just all around unpleasant. Use Wellington taxi - they are nicer, cheaper and pick you up in these old English cars which provides a neat experience.
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