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Crate & Barrel

  1. Vancouver
  2. Vancouver Furni̇ture Store

Reviews, get directions and information for Crate & Barrel

Crate & Barrel
Retail chain offering a variety of stylish furniture, kitchenware & other home essentials.
Address: Oakridge Centre, 650 W 41st Ave, Vancouver, BC V5Z 2M9, Canada
Phone: (604) 800-0244
State: British Columbia
County: Metro Vancouver
City: Vancouver
Zip Code: V5Z 2M9


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
Reviews
Beautiful designs, just very pricy! The quality did not necessarily seem to justify the price. Lots of lovely wooden table options, did not see anything we liked from other materials. The chair prices were actually shocking, i understand the table but the chairs are so basic.
We are very disappointed with our recent order. We purchased a backpack and a matching lunch bag for our friend’s daughter, who is celebrating her birthday on September 28. We placed the order two weeks prior, expecting both items to arrive together and on time for the celebration.nnUnfortunately, only one part of our order was processed—the lunch bag—while the backpack was never processed. This defeats the purpose of buying the matching set. To make matters worse, we only received an email about this issue one week before the birthday, leaving us with very little time to adjust.nnNow, the lunch bag is scheduled to arrive after the birthday, which makes it inconvenient and unusable as the intended gift. This experience has been very disappointing, and we hope your team can improve communication and fulfillment accuracy so this doesn’t happen to other customers.
Had a day full of errands and had bad customer service at most of the places. Went to do return and pick up at this location and was welcomed by friendly lady who was working at the tilt around 12:30pm. It definitely makes difference when you bump into people like her. Had no issue with anything I needed and she was very helpful.
I don't know why, but this store won't allow me to exchange the items I bought? It made me go there in vain, even though I just wanted to exchange the items, not get a refund. The items I bought had quality issues. The first clerk told me that they couldn't return items that had been opened and used? I wonder if there's some logic problem with this store? How would I know if there was a problem if I didn't open or use them after I bought them? Later, their manager came and asked me to contact the manufacturer? He also showed me the terms in the receipt, saying that returns and exchanges were not allowed. My English is not good, so when I came back I asked my English-speaking friends around me, and the terms allow returns due to quality issues. No other store has ever prohibited returns and exchanges. I made a wasted trip from Richmond, and drove for a long time. I'm very angry. I don't know why such a weird store is still open?
I always enjoy shopping in this store. The staffs are experienced, friendly and helpful but not pushy. The price is pretty fair for the quality they are selling. I enjoy the in-store shopping experience.
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Crate & Barrel map

Directions to Crate & Barrel with public transportation

Oakridge-41st Ave Station @ Bay 4 200 meters
R4
Oakridge-41st Ave Station @ Bay 5 210 meters
041
Oakridge-41st Avenue Station 240 meters
Canada Line
Eastbound W 41 Ave @ Cambie St 240 meters
041
Southbound Cambie St @ W 41 Ave 260 meters
015
N15

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