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Courtyard Montreal Laval

  1. Laval
  2. Laval Hotel

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Courtyard Montreal Laval
Address: 500 Rue Lucien-Paiement, Laval, QC H7N 0H6, Canada
Phone: (450) 506-1936
State: Québec
County: Laval
City: Laval
Zip Code: H7N 0H6


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We recently stayed at the Courtyard by Marriott in Laval, and overall, our experience was great. The hotel is very well-located, with the subway station right across the street, which made it incredibly easy to get into Montreal. We were able to go to the downtown historic district with just one subway ride, which was a huge convenience. The gym was also excellent and a big plus for our stay.nnHowever, after spending time in Chelsea where we experienced a consistently friendly and warm vibe from everyone, the hotel staff unfortunately didn't quite match that.nnA minor but frustrating detail was the in-room coffee. The quality was not good, and the quantity—just one regular and one decaf—was not enough for the two of us. It's a shame to have to go down to the Starbucks in the lobby and pay for coffee when a better option in the room would be so easy.nnDespite those issues, we rated our stay a 4 out of 5. The great location, convenience, and excellent amenities made it a very good choice for our trip.
I had a very disappointing experience at this Marriott breakfast restaurant. I arrived well within the breakfast hours, yet the staff bluntly told me “the kitchen is closed now” and tried to push me away. It was clear they just wanted to wrap up early rather than provide proper service.nnThere was no warmth or welcoming attitude at all. Instead of hospitality, I was met with dismissive behavior that felt rushed and unprofessional. What made it even worse was that I was there with my two young daughters, and the staff showed no empathy or understanding — not even towards children.nnFor a hotel that carries the reputation and legacy of Marriott, this was an extremely disappointing experience. The lack of care, courtesy, and professionalism fell far below the standard one would expect from such a reputed brand.
We had a wonderful stay at the Courtyard by Marriott in Laval, right across from Place Bell. Check-in was understandably busy due to the Jelly Roll concert, but the staff handled it smoothly. A woman who appeared to be a manager went above and beyond, handing out water bottles and engaging so kindly with my daughter, which made a great first impression.nnOur room was a bit too warm for our liking, and we couldn’t quite figure out the thermostat. When we mentioned it, she immediately sent maintenance to adjust it. By the time we returned from the concert, the room was perfect.nnOverall, the service was outstanding, and the staff truly made us feel welcome. We will absolutely stay here again next time we’re in Laval! Highly recommend.
Love the courtyard attached to the hotel. Food, restaurants and an outdoor space literally steps away from the hotel. Loved that. Check in/out takes a while but rooms are lovely. Only thing is some of the pillows I got smelled like feet....was really gross.
Lying is a sin.nnThe bed frame is wide so high chance of smacking your leg into it.nnMy bathtub wasn’t able to hold it water because the plug was broken. I go to the lobby and they said they had no other rooms. He said “there’s a room with a stand up shower”. I obviously only cared about the tub. Then something magical happened. There was a room available… so he lied.nnI was told there was a room available when I arrived but they didn’t let me check in because I refused to sign up.nnI get an email apology about saving the rooms for members that’s why they let me sit in lobby for 2 hours. But it’s a lie because she told me she’d save ME the room in case I changed my mind. And I heard her talk to a lady next to me saying she can’t let me in unless I have an account. So don’t apologize miss, managements fault for bad system. It was a weekday by the way.nnAnyway I just felt like I encountered a lot of sinful people.nnIf you book here don’t get hung up on the staff and have a good trip!!nnP.S. the staff that clean rooms and come to try and fix the tub were very nice
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Courtyard Montreal Laval map

Directions to Courtyard Montreal Laval with public transportation

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métro Montmorency Quai: 7 140 meters
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Montmorency -Zone B 140 meters
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métro Montmorency Quai: 8 160 meters
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