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Reviews, get directions and information for Complexe Funeraire Girardot & Menard

Complexe Funeraire Girardot & Menard
Address: 470 Rue Dufferin, Granby, QC J2G 9G2, Canada
Phone: (450) 372-4498
State: Québec
County: La Haute-Yamaska
City: Granby
Zip Code: J2G 9G2


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 8:30 AM – 5:00 PM


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Reviews
I have been to many many funerals and this one was the worst for all of us..... First of all when the cérémonie is finished .. you advise there is à little lunch for them and to come say your last goodbye , and leave the family alone with there loved one... Well this Saturday im I shocks.. We were all standing up waiting for the lady in charge to tell us to please exit / but she did not. WE WERE ALL THERE WHILE THE FAMILY GREIVED THERE LOVED ONE /MORE THEN 10 MINUTES HEARING THEM CRY... HONESTLY WHAT WERE U THINKING.nAll the funeral homes ive been too have let the guests leave while the family says there goodbyes. WE ALL HAD TO GO THRU IT WITH THIS FAMILY. My god I will never recommande this place. It was heart breaking for many...
Not advised
In response to your comment:nThat's a lie. I was never advised not to attend; otherwise, I would have spared my children this ordeal. I mentioned, among other things, that we did indeed have the opportunity to see him two days prior. What I find objectionable is the condescension, the lack of respect, the derogatory remarks, and the coldness of the blonde woman towards my children. As for the rest, I handled everything well and was able to ensure that my children said goodbye to him at the church.nnYour employee's comment, saying that it wasn't necessary for us to attend the church, was inappropriate and in poor taste. Your staff should stick to their job duties and not interfere or take sides in family matters.nnThat's why I'm leaving a comment, so you understand that sometimes words have a hurtful impact. It would be in your best interest to pass on some feedback to your staff, particularly regarding how they handle bereavement situations. I was very well received by a Mr. Maurice, who demonstrated patience and compassion, but the following Saturday, the reception was extremely poor.nnInitial comment: I wish to express my profound indignation following our experience at the funeral home during the funeral of my twins' father. A few days before the official ceremony, we had the opportunity to use a private room, but it quickly turned into a nightmare for my children.nnAfter spending over an hour reassuring my children, who didn't want to leave, I promised they could return on Saturday for the official viewing. However, on that day, they were denied access at the family's request. Understanding the situation, I cannot express how hurtful this was for 11-year-olds, who were already confused and distraught.nnIt took some negotiating to allow them to say a final goodbye before the coffin was closed. At that moment, I realized how excluded we were, with no possibility of seeing their father, even privately, after everyone had left.nnI left my best friend with my children so they could say their goodbyes. Yet, Ms. Girardot displayed incredible coldness by refusing to allow my 11-year-old children to be accompanied by my friend, who agreed to let me leave so they could see him. She left them alone, disoriented, facing a stranger who led them to their father's body. This lack of compassion is unacceptable and, in my eyes, tinged with prejudice, even racism.nnThis moment, which should have been filled with tenderness and support, was transformed into a traumatic experience for children already grieving. I am outraged and angry at such inhumanity. I even left a comment for my children saying they didn't need to show up at church.
We received outstanding service from the entire team at Girardot Funeral Complex. They were able to put our minds at ease after the loss of our child. We will be eternally grateful. Thank you for listening, for your attention, and ABOVE ALL for your humanity. You were honorable. Thank you a thousand times over.
The service was extremely respectful, attentive, and compassionate. We were somewhat shocked and disoriented when a loved one suddenly died. We were gently welcomed and guided throughout the process, without pressure, from the entire funeral preparation to the very end. The ceremony and afternoon tea were offered in beautiful, clean, and modern surroundings. We are extremely grateful and satisfied with our experience with the Girardot complex.
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