Reviews
I've been a client here for a while and I have to say I am truly grateful for the service I've been getting here over the years. I appreciate how the clinic helped me with my convalescence after a sports related injury... even during the pandemic... big thanks to Ms Svarcova and her physio team!
I was registered to this hospital with my previous company for almost 2 years, in the dental clinic accusing some pain regarding my tooth and a possible tooth decay, after a quick check they just told me that everything was fine, But checking 2 weeks after to a different dentist out of this hospital they confirm the tooth decay in critical situation, Not really professional, not sure if because they do not have enough experience or basically they are lazy, I hope this is only a mistake by them, I do not suggest the dental clinic into this hospital This fact happened time ago, more then 1 year ago maybe,
They refuse any rdv even you pay it. Only contract customer. So useless!
The place it's clean and nice but it seems doggy that they don't accept card payment and I had to pay twice for the same service p.s.this was at dental hygienist
The doctors are not bad, the place is clean and modern and it is convenient having most of the specialists within the complex. However, the reception staff when you approach the desk is simply awful, making you feel absolutely unwelcome like you are bothering them. Over the phone they are nicer for some reason. They need to undergo a serious customer service training.
Had really bad experience unfortunately. Used to be their client myself and was happy about service and the doctors. After coming back to Prague brought two of my children to sing up for the program and got horrible attitude from two receptionists... to make the story short I’ll just say that the attitude was so bad that I left with two children with no desire to deal with them anymore.
It’s the worst health company possible. It’s not possible to get doctors appointment several days in a row. All the “promises” from reception to call back are just lie. They forget to call back, make some antibiotics prescription which result in side effects, not check up on patient and impossible even to call a doctor to ask what to do.
Private medical care, worth the money, at least for children
Amazing attention, beautiful clinic!