City Furniture Home Decor

Bought 7k worth of furniture (saw the same furniture in other stores for about 10k) it all went as smooth as water thanks tom and barak!
5 7 years ago (09-09-2017)

Such good customer service . They had a wide selection of furniture at great prices. The sofa and bedroom set I bought was beautiful and came well packaged. The delivery employees were very nice with me. Wonderful service tom was great with me. He was able to help me decide what I want and when I was astonished
5 8 years ago (04-12-2016)

Highly recommend this place. Tom is a great guy and excellent person to work with.
5 7 years ago (08-07-2017)

I Usually don't write bad reviews but they keep failing to deliver. They have very bad costumer service. I bought furniture worth about 5K from their store. Trying to fix headboard since more than a year, and still they haven't fixed it. Tom keeps saying someone will come to fix it and I called more than 20 times they keep saying lies, and not sending anyone to fix it. If I ask other guys in the store they tell me talk to Tom, and no one is willing to help fix it. Terrible costumer service avoid if you can. I hope some one sees this review and fixes the issue here.
1 8 years ago (26-04-2017)

Bought a bedroom set and everything was great until the furniture arrived. 1) Small dents in many different places. 2) three of the drawers were broken on the inside 3) one of the lamp was slightly bent 4) one of the decorative chrome bar came off completely as soon as I opened the chest drawer. 5) protective coating sticker was placed so that it can't be removed, and upon technician's visit he told me it was a manufacture defect. Sales rep (Peter) was not cooperative or was even planning on hearing me out. He told me I already signed the paper then hung up on me. Sales rep Peter is by far the most unprofessional and unethical sales person I have EVER encountered. He refused to take the defective products back but luckily the finance company was able to do so on my behalf. Only positive thing I can say about this place is that store manager Sammy was composed and professional. I am just sorry that he had to apologize on his incompetent employee's behalf. Which is the only reason why I'm giving two stars instead of one.
2 8 years ago (07-10-2016)